an assignment 23

Apply: Training Evaluation

Training evaluations are important to determine if the selected training solution was effective and provided the appropriate return on investment.

Discuss as a team the last training program you attended (at work, school, other).

Select one of your team members’ experiences and design a training evaluation form.

I went through a product training class approximately three months ago at work. I work for Comcast as a sales representative, one of the latest product that the company offers is cell phones plans/services. The training was a two day event; day one training was primarily designed for getting to know about the service and how it works, as well as how and when to pitch the product. Day two was hands on training on how to enter an order in the order entry system. The order entry system was not the typical system so, getting to learn about a whole new system was a bit challenging but everything worked out well.

Write a 525- to 700-word description of the training program.

Provide an explanation of how you would evaluate the training program.

Include what you are specifically measuring, the timeframe, a description of the evaluation form, and how it will appropriately measure the training solution.

Include at least one weakness and one threat with a substantive explanation of the risks.

Create a one-page training evaluation form.

Cite any sources according to APA formatting guidelines.

 

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