Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment.

1.(TCO 1) All of the following
are physical resources except (Points : 7)

raw
materials.

a
robotic welder.

labor
used in production.

an
inventory of finished goods.

an
office building.

Question
2. 2.(TCO
2) Which of the following is an example of a merger? (Points : 7)

Brown
Electronics and Kelvin Data Systems form a new company, and Brown and Kelvin
cease to exist.

Brown Electronics
buys Kelvin Data Systems and continues to operate as Brown Electronics.

Brown
Electronics buys Kelvin Data Systems, and Kelvin operates as a subsidiary of
Brown.

Brown
completes a hostile takeover of Kelvin.

None of
the above

Question
3. 3.(TCO
3) All of the following issues stem from how employees treat the
organization except
(Points : 7)

conflicts
of interest.

wages
and working conditions.

secrecy
and confidentiality.

employee
honesty.

misappropriation
of organizational resources.

Question
4. 4.(TCO
4) McDonalds operates restaurants around the world in airports. The
agreement between McDonalds and the airports is a(n) (Points : 7)

global
sourcing agreement.

strategic
alliance.

global
business.

exporting
agreement.

direct
investment.

Question
5. 5.(TCO
5) Busy managers will often use _____, or rules of thumb, to make decision
making more simple.
(Points : 7)

heuristics

folksonomies

algorithms

sophisms

Question
6. 6.(TCO
6) After watching the royal wedding, Susan wants to start her own
hat-making company in the United States. To help her determine whether this
is a good idea, she needs to find the answers to which of the following
questions?
(Points : 7)

Who are
my customers, and where are they?

Who are
my competitors, and where are they?

How can
I differentiate my product from that of my competitors?

In what
quantities and at what price will my customers buy my service?

All of
the above

Question
7. 7.(TCO
7) _____ is defined as clear and distinct lines of authority among all
positions in an organization. (Points : 7)

Autonomy

Delegation

Chain of
command

Span of
management

Departmentalization

Question
8. 8.(TCO
8) According to Herzberg, when _____ factors are adequate, employees won’t
be satisfied, but they won’t be dissatisfied either. (Points : 7)

intrinsic

hygiene

motivating

neutral

Question
9. 9.(TCO
9) Which of the following statements does NOT describe an advantage
of verbal communication? (Points : 7)

It is
easy to use.

It is
accurate.

It
facilitates feedback.

It is
comfortable for managers.

It can
be done with little preparation.

Question
10. 10.(TCO
10) The basic purpose of control is (Points : 7)

to cope
with organizational complexity.

to
adapt to environmental changes.

to
minimize costs.

to
limit the accumulation of error.

All of
the above

1.(TCO 2) Who do you believe is
the single most important stakeholder in the internal environment of an
organization? Why?
(Points : 10)

Question
2. 2.(TCO 3)
What is the purpose of the Sarbanes-Oxley Act? What is the reason the law was
enacted?
(Points : 10)

Question
3. 3.(TCO 7)
Describe the three forms of core technology. Tell about the differences in
organizational structure that occur in firms with each of the three types. (Points : 10)

Question
4. 4.(TCO 8)
Briefly explain one performance appraisal method. Explain an error that can
occur in the performance appraisal process and one way to effectively deal
with such an error.
(Points : 10)

Question
6. 6.(TCO
10) Describe how a budget is created in most organizations. How does a budget
help a manager regarding financial control? (Points : 10)

Question
7. 7.(TCO 2)
Recall a recent group project or task in which you have participated. Explain
how members of the group displayed each of the managerial skills. (Points : 10)

Page:
1

Question
1. 1.(TCO
2) Organizations have both an internal and an external environment.
Describe the general environment and give at least one specific example of
each dimension, other than the examples given in the text and in the
lectures.
(Points : 20)

Question
2. 2.(TCO
8) You are a manager of a Consulting firm with 25 employees under your
supervision. Employee Motivation appears to be slipping, as well as
employee performance. Employees seem to have a negative attitude about
their work, which has led to some turnover of employees and an increase in
absenteeism. You have been asked to provide upper management with
recommendations of how to improve motivation of the employees. Please
create a motivation plan and list the main motivational theories you are
applying in this plan. You should come up with a minimum of three ideas on
how to improve motivation. (Points : 20)

Question
3. 3.(TCO
9) You are the plant manager at Acme Plastics. You are running two shifts,
a day shift and an evening shift. Before the day shift leaves each day, the
workers must get an adequate supply of raw materials from the warehouse for
the evening shift to use. On several occasions, they have failed to do so.
By the time the evening shift gets to work, the warehouse is locked up, and
it takes about 3 hours to get someone out to unlock it and get the
production line rolling again. The two shift supervisors are at each
other’s throats, and you have to do something to correct the situation.
What is the basic problem causing this conflict? What could you do to solve
it?
(Points : 20)

Question
4. 4.(TCO
10) Our text defines the four functions of a management as planning,
organizing, leading and controlling. Briefly put, the plan states the
desired outcome or goal and the process for achieving it. Control is the
regulation of organizational activities and processes in such a way as to
facilitate goal attainment. Assume that you are a manager of a business.
State the type of business you are managing (it can be any business you
choose). Give two examples of controls that you would implement in the
business and how they could facilitate goal attainment. (Points : 20)

Page:
1

1.(TCO 1) All of the following
are physical resources except (Points : 7)
raw
materials.

a
robotic welder.

labor
used in production.

an
inventory of finished goods.

an
office building.

Question
2. 2.(TCO
2) Which of the following is an example of a merger? (Points : 7)
Brown
Electronics and Kelvin Data Systems form a new company, and Brown and Kelvin
cease to exist.

Brown Electronics
buys Kelvin Data Systems and continues to operate as Brown Electronics.

Brown
Electronics buys Kelvin Data Systems, and Kelvin operates as a subsidiary of
Brown.

Brown
completes a hostile takeover of Kelvin.

None of
the above

Question
3. 3.(TCO
3) All of the following issues stem from how employees treat the
organization except
(Points : 7)
conflicts
of interest.

wages
and working conditions.

secrecy
and confidentiality.

employee
honesty.

misappropriation
of organizational resources.

Question
4. 4.(TCO
4) McDonalds operates restaurants around the world in airports. The
agreement between McDonalds and the airports is a(n) (Points : 7)
global
sourcing agreement.

strategic
alliance.

global
business.

exporting
agreement.

direct
investment.

Question
5. 5.(TCO
5) Busy managers will often use _____, or rules of thumb, to make decision
making more simple.
(Points : 7)
heuristics

folksonomies

algorithms

sophisms

Question
6. 6.(TCO
6) After watching the royal wedding, Susan wants to start her own
hat-making company in the United States. To help her determine whether this
is a good idea, she needs to find the answers to which of the following
questions?
(Points : 7)
Who are
my customers, and where are they?

Who are
my competitors, and where are they?

How can
I differentiate my product from that of my competitors?

In what
quantities and at what price will my customers buy my service?

All of
the above

Question
7. 7.(TCO
7) _____ is defined as clear and distinct lines of authority among all
positions in an organization. (Points : 7)
Autonomy

Delegation

Chain of
command

Span of
management

Departmentalization

Question
8. 8.(TCO
8) According to Herzberg, when _____ factors are adequate, employees won’t
be satisfied, but they won’t be dissatisfied either. (Points : 7)
intrinsic

hygiene

motivating

neutral

Question
9. 9.(TCO
9) Which of the following statements does NOT describe an advantage
of verbal communication? (Points : 7)
It is
easy to use.

It is
accurate.

It
facilitates feedback.

It is
comfortable for managers.

It can
be done with little preparation.

Question
10. 10.(TCO
10) The basic purpose of control is (Points : 7)
to cope
with organizational complexity.

to
adapt to environmental changes.

to
minimize costs.

to
limit the accumulation of error.

All of
the above

1.(TCO 2) Who do you believe is
the single most important stakeholder in the internal environment of an
organization? Why?
(Points : 10)

Question
2. 2.(TCO 3)
What is the purpose of the Sarbanes-Oxley Act? What is the reason the law was
enacted?
(Points : 10)

Question
3. 3.(TCO 7)
Describe the three forms of core technology. Tell about the differences in
organizational structure that occur in firms with each of the three types. (Points : 10)Question
4. 4.(TCO 8)
Briefly explain one performance appraisal method. Explain an error that can
occur in the performance appraisal process and one way to effectively deal
with such an error.
(Points : 10)

Question
6. 6.(TCO
10) Describe how a budget is created in most organizations. How does a budget
help a manager regarding financial control? (Points : 10)

Question
7. 7.(TCO 2)
Recall a recent group project or task in which you have participated. Explain
how members of the group displayed each of the managerial skills. (Points : 10)
Page:
1Question
1. 1.(TCO
2) Organizations have both an internal and an external environment.
Describe the general environment and give at least one specific example of
each dimension, other than the examples given in the text and in the
lectures.
(Points : 20)
Question
2. 2.(TCO
8) You are a manager of a Consulting firm with 25 employees under your
supervision. Employee Motivation appears to be slipping, as well as
employee performance. Employees seem to have a negative attitude about
their work, which has led to some turnover of employees and an increase in
absenteeism. You have been asked to provide upper management with
recommendations of how to improve motivation of the employees. Please
create a motivation plan and list the main motivational theories you are
applying in this plan. You should come up with a minimum of three ideas on
how to improve motivation. (Points : 20)Question
3. 3.(TCO
9) You are the plant manager at Acme Plastics. You are running two shifts,
a day shift and an evening shift. Before the day shift leaves each day, the
workers must get an adequate supply of raw materials from the warehouse for
the evening shift to use. On several occasions, they have failed to do so.
By the time the evening shift gets to work, the warehouse is locked up, and
it takes about 3 hours to get someone out to unlock it and get the
production line rolling again. The two shift supervisors are at each
other’s throats, and you have to do something to correct the situation.
What is the basic problem causing this conflict? What could you do to solve
it?
(Points : 20)

Question
4. 4.(TCO
10) Our text defines the four functions of a management as planning,
organizing, leading and controlling. Briefly put, the plan states the
desired outcome or goal and the process for achieving it. Control is the
regulation of organizational activities and processes in such a way as to
facilitate goal attainment. Assume that you are a manager of a business.
State the type of business you are managing (it can be any business you
choose). Give two examples of controls that you would implement in the
business and how they could facilitate goal attainment. (Points : 20)
Page:


 

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