What are values in Everyday Life

Scenario Exercise: Values in Everyday Life
You have been recruited by the Campus to take part in a new initiative called Compliance Officers on a Mission for a More Ethical tomorrow (COMET). Considering the ethical basis of so many problems in today’s world, this group wants to help us stay in touch with our values as individuals through developing forums and articles to be published in the ORION. COMET’s motto is: “We are community of scholars committed to making life better for all.”
Your primary job is to be AWARE and ALERT to problems around you (campus, community, etc.) that could:

1) Have an ethical basis
2) In some way reflect a lack of values-driven behavior

Your work is to scan your environment for problems, take a few notes and analyze situations along the following lines.
1) What did you see, experience, or hear about locally that fit criteria in 1 and/or 2 above?

2) What do you think is wrong about it?

3) What could or should be done about it? Or, if you could do something about it, what would you do?


 

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direct and indirect care experiences


These experiences come in the form of direct and indirect care experiences in which licensed nursing students engage in learning within the context of their hospital
organization, specific care discipline, and local communities.
Based on the feedback offered by the provider, identify the best approach for teaching. Prepare a presentation to accompany the teaching plan and present the
information to your community.Pamphlet presentation ? 1 to 2 pages.Appropriate community settings include:
Public health clinic
Community health center
Long-term care facility
Transitional care facility
Home health center
University/School health center
Church community
Adult/Child care center
pplying what you have learned thus far, develop a community teaching proposal designed to address the needs of your community.
Primary Prevention/Health Promotion
Complete the “Community Teaching Work Plan Proposal.” This will help you organize your plan and create an outline for the written assignment.
After completing the teaching proposal, review the teaching plan with a community health and public health provider in your local community.
Request feedback (strengths and opportunities for improvement) from the provider.
Complete the “Community Teaching Experience” form.
While APA format is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using
APA documentation guidelines,
Please complete the order in three parts
1st part is the the two page speech/presentation.
2nd part is the 4 pages form that wr needs to filled out.
3rd part is 1500 word essay.
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Consider various types of social mobility, including intragenerational mobility, intergenerational mobility, and status attainment.

Assignment 2: Social Mobility
For this assignment, you will trace your own family’s history of social mobility. Consider various types of social mobility, including intragenerational mobility, intergenerational mobility, and status attainment.
You should examine at least three generations of your family and think about their achievements and ascriptions and whether people climbed upward, slid downward, or remained the same. Be sure to think about race and gender and their role in mobility and social status. You should also make predictions about your own social mobility and your children’s (real or imagined) future mobility.
To complete this assignment, perform the following tasks:

Describe your family’s history of social mobility through at least three generations. Types of social mobility to discuss include intragenerational mobility, intergenerational mobility, and status attainment.
Explain the role of race and gender in the discussion on mobility and social status.
Explore and then explain why each generation achieved different levels of social mobility.
Predict your own social mobility and if you have children, their mobility.
Support your work with the text readings, lectures, and appropriate outside resources.

Name your file LastnameFirstInitial_M4_A2.doc and submit it to the Submissions Area by the due date assigned.
Assignment 2 Grading CriteriaMaximum PointsDescribed at least three generations of family’s history of social mobility, considering intragenerational mobility, intergenerational mobility, and status.20Explained the role of race and gender in the discussion on mobility and social status.16Explained why each generation achieved different levels of social mobility20Predicted own social mobility and that of children, if applicable.12Supported work through appropriate resources.12Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; displayed accurate spelling, grammar, and punctuation.20Total:100


 

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Define absorption and variable costing and discuss its effects on production.

In a 4-5 page paper, please provide the following:

Define absorption and variable costing and discuss its effects on production.
Choose a manufacturing company (this should be different than your accounting project company) and research the possible effects of absorption and variable costing on that company.
Provide 3-4 examples that support your research and the effects of these costing methods.
Be sure that the paper has no spelling or grammatical errors.


 

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Discuss some pros and cons associated with your measurement,

Making decisions about large, complex engineered systems can be very difficult. Suppose that the University of Gnomon leadership (like the Dean of the College of Engineering or the Provost) asked for help in measuring the quality of instruction from professors in the classroom. Currently the University does end-of-course surveys from students, asking questions about the class. The thought here is that if the student feels like he/she has really learned a lot from the class, then the survey results should indicate that and should therefore be relatively correlated to quality instruction from the teacher. However, remember that correlation doesn’t always mean causation, so student surveys could be misleading. For example, if I never graded homework, gave group tests, graded easily, and gave everyone an “A,” then I may get outstanding reviews on the survey. But in reality, many of you may not have learned a thing in the class. But overall, though, surveys are probably relatively reflective of quality instruction. Explain two other ways you think the University of Dayton could measure the quality of instruction from professors in the classroom. Discuss some pros and cons associated with your measurement, and explain why you think these would help University leadership make better decisions about teachers and classes.

10
TECHNOLOGYFOCUS
www.insuranceday.com| Wednesday 18 April 2012
Metrics for
industry
standards
You can measure anything
T
here is one unproductive
and pervasive management
myth holding
organisations back: the
belief some of the most important
factors in the organisation are
beyond measurement.
Today’s businesses are likely to
cite quality, reputation or agility as
their key strategic drivers – all supposedly
impossible to measure.
Every day, decision-makers
commit their organisations to
investments, structures and markets
via decisions that supposedly
serve these so-called intangible
qualities yet include no relevant
information. However, anything
that matters can be measured.
What measurement means
A measurement is a quantitative
reduction in uncertainty based on
observation. It does not have to
reduce uncertainty to zero.
Sometimes even a marginal
reduction in uncertainty is helpful
to decision-makers. Furthermore,
major reductions in uncertainty
can be obtained by asking some
simple questions.
In a famous example, the Nobel
prize-winning scientist Enrico
Fermi asked his Chicago students
to estimate the number of piano
tuners in the city.
He showed them by breaking the
problem down into chunks about
which they could make reasonable
estimates, they could come up with
a rough estimate. The students
would come up with answers in the
range of, say, 20 to 200, and Fermi
would reveal the answer was 45. So
they were not far wrong – much
closer than they guessed. We know
more than we think we do.
The ’rule of five’
“We don’t have the data” is a common
reason given for perceived
immeasurability. But if the great
scientists of history were stumped
bythelackofafullypopulateddatabase,wewouldnothavegotfar.
So think about how you can
actively collect just a random sample
of data.
Consider a contemporary classic
of “soft” goals: customer experience.
One way to measure this is to
ask five random customers what
they think of your service.
Not five million. Just five.
Here’s how the “rule of five”
works. Say you want to consider
telecommuting for your business.
Make five random calls to the staff.
Ask them how long their commute
is. Say you get the values 30,
60, 45, 80 and 60 minutes. Take the
highest and lowest numbers in the
sample, which are 30 and 80. Now,
there is a 93.7% chance the median
of the entire workforce is between
those two numbers.
Measurement assumptions
There are four main reasons why
so-called intangibles remain unmeasured.
First, people assume
their problem is unique. But it is
much more likely your problem
has been solved before, perhaps in
another industry. This is why
benchmarkinghassuchapowerful
effect on businesses: it is an opportunity
to transfer solutions across
organisational boundaries.
Second, people think they do not
have the required data. However,
organisations record all kinds of
data that can be relevant to your
needs. Executives have powerful
tools to extract data, they just need
to ask the questions.
Third,youneedfarlessdatathan
you think. The rule of five really
works, even though it is counterintuitive
– even to some statisticians.
You do not need lots of data,
but relevant data. When you know
nothing, you do not need much
additional data to tell you something
you did not know before.
And last, new sources of data are
much more accessible than you
think. Assume there is a simple
means of measurement you can
implement economically and
quickly. It is more a matter of
resourcefulness than any real
obstacle of measurement.
Measuring what we mean
One of the most powerful effects of
changing our attitude to so-called
intangibles is the new light cast on
our business goals. By looking for
meaningful measures, we improve
our understanding of the goals as
wellasmakingthemmoreachievable.
Take IT security, for example.
Security is one of those things everyone
wants lots of, but few know
how to measure.
When I work through the concept
of security with organisations,
they invariably identify risk with
some specific list of events which,
in turn, cause loss of data, legal liabilities,
loss of productivity and
more. These effects all have magnitudes
that can be estimated.
For some reason, the “brand
damage” effect of a security breach
is seen to be particularly hard
to measure.
But,bydefinition,everyinstance
of brand damage in your industry
is public knowledge and is
reflected in stock prices, market
share or legal cases. Everything is
observable once it is defined.
There is more to measurement
than I can present here, but I hope I
have convinced you that decisionmakers
do not have to fly blind.n
Douglas Hubbard is president of
Hubbard Decision Research
and his website is
www.hubbardresearch.com
Douglas Hubbard,
president
Hubbard Decision
Research
One of the most striking books of
the past few years is Douglas Hubbard’s
How to Measure Anything:
Finding the Value of Intangibles in
Business. It is one of those books
that makes you see the world differentlyanditchtoputitsmessage
intopractice.Hubbardintroduces
his ideas in the piece opposite, but
I urge you to read the book.
The insurance industry is built
on the practices Hubbard
describes. Insurance creates
and applies measures for risk, a
key intangible.
Whenevertheindustryencounters
a new class of risk, it invents
an elegant means of measuring it.
But we do not seem to apply the
same kind of thinking in our information-management
practices.
Historically, the focus of
ACORD has been on enabling the
informationflowbetweenorganisations,
but ACORD standards
have always played a significant
role in systems integration and
data management.
So we are embarking on a
research effort to improve the
metrics we have in place today
and also provide new metrics on
industry standards for decisionmakers.
I see this aspect of our
work growing in importance as
information specialists continue
to improve their business value
and amplify the power of data to
energise the business.
Gregory Maciag can be reached at
gmaciag@acord.org People think they do
not have the required
data. However,
organisations record all
kinds of data that can be
relevant to your needs.
Executives have
powerful tools to extract
data, they just need to
ask the questions


 

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determine how you will communicate cost estimates and budgets to the project stakeholders

Note: The cost categories should include direct labour, indirect costs, other direct costs and contingencies. Project budget for ¦¦¦¦¦¦ Cost category Detail Cost Total Cost task 2 of 2 Assessment title: Contribute to a cost-finalisation process Type of assessment: Written task ? report Checklist Once you have completed all parts of this assessment, you will need to submit the following document on OpenSpace: 1 A cost-finalisation report ? Part 3: Contribute to a cost-finalisation process Instructions To complete this assessment, you are required to choose a project. The project could be one that you are currently working on, have worked on in the past, or you may prefer to use one of the case studies provided in the appendices: ¢ Appendix 1: Case study 1 ? Construction-for-U OR ¢ Appendix 2: Case study 2 ? Thomas and Brian Brown Pty Ltd. If you choose one of the case studies, you will need to carry out the following tasks to complete the templates provided in the appendices of this document: ¢ determine the methods that you would use to estimate costs for your project ¢ calculate the duration, effort and time required to complete your project’s activities ¢ identify the resources required to complete your project’s activities ¢ determine how you will communicate cost estimates and budgets to the project stakeholders ¢ identify the expenses of your project’s resources and activities ¢ determine how you will manage your project’s costs ¢ determine the methods, tools and techniques that you would use to identify, address and report budget variations ¢ develop a budget for the project. If you choose Case study 2 ? Thomas and Brian Brown Pty Ltd, you need to determine the type of company, the products it provides and the type of industry involved. If you choose an external project: ¢ ensure that you can successfully complete the templates in the appendices before you begin ¢ ensure that you answer all the questions in this assessment ¢ if there is a question that does not directly apply to your external project, imagine what you would do and write a hypothetical answer. Include all items listed on the checklist to create your portfolio of evidence. Upload your portfolio of evidence to OpenSpace. Write a report (approximately 1000 words) on the processes used for cost finalisation and the review of project outcomes. Include responses to the following in your report. 1. a. Describe the cost-finalisation process followed for your project. b. Describe how financial assets and liabilities were transferred to relevant parties. c. Explain how you assisted in this process. 2. Describe how the review of project outcomes was conducted to determine the effectiveness of the cost-management processes. Include in your response: a. the project cost records that were reviewed b. the procedures that were followed c. the documents that were used to conduct the review d. your contribution to this process e. the recommended improvements to the cost-management processes. 3. Discuss at least two (2) lessons learned from the monitoring process and how these could be used to improve future projects. Appendices Appendix 1: Case study 1 ? Construction-for-U Construction-for-U is a medium-sized construction company owned by Edward Eastings. Mary Solder wants her old four-bedroom house removed and replaced with a small complex of four units. Her house sits on half an acre of land and only has access from the front, as it adjoins three other properties. The property is not fenced and only has dirt road access. Access to the house is very limited when it rains. A maximum of eight people, including contractors and their apprentices, can be working on the site at any one time, due to insurance requirements. Malcolm Collins is the manager of the project and he has completed a feasibility study on it. Outcomes of the feasibility study ¢ The sandy soil has been tested to ensure for an adequate depth of the clay base for the construction of solid foundations for the units. ¢ Council has approved the demolition of the building and the construction of the units. ¢ Construction of the units must include seepage drains, sewerage connections at the front of the property and appropriate measures must be used to ensure adequate drainage of the property. ¢ Care must be taken during the demolition and construction activities to prevent damage to underground electricity and telephone cables and natural gas pipes. ¢ The property is of adequate size to accommodate the four units. ¢ Access to the units must be provided in same location as the existing driveway. Edward has provided you with the following instructions to assist Malcolm. The tasks you need to complete include: ¢ determining the methods that you would use to estimate costs for the project ¢ calculating the duration, effort and time required to complete the project’s activities ¢ identifying the resources required to complete the project’s activities ¢ determining how you will communicate cost estimates and budgets to the project stakeholders ¢ identifying the expenses of the project’s resources and activities ¢ determining how you will manage the project’s costs ¢ determining the methods, tools and techniques that you would use to identify, address and report budget variations ¢ developing a budget for the project. Appendix 2: Case study 2 ? Thomas and Brian Brown Pty Ltd Thomas and Brian Brown Pty Ltd is an organisation that has been in business for 17 years. Thomas Brown and his brother Brian are the owners of the company that involves: ¢ an Operations department that employs 18 people; the team is managed by Colin Candy ¢ a Sales department that employs 11 people; the team is managed by Sarah Geelong ¢ a Finance department that employs 6 people; the team is managed by Jo Wu ¢ a Customer Service department that employs 16 people; the team is managed by Barbara Saunders. Many of the workers have been employed since the organisation began. The culture of the company is very resistant to change. Thomas Brown has decided to take steps to increase productivity by introducing new equipment into the company’s four departments. He has allocated a budget of $400,000.00 to cover these improvements. A feasibility study has been completed for the project. Outcomes of the feasibility study ¢ Employee surveys indicate that a high percentage of employees will not be happy with the changes and may demonstrate resistance. ¢ All equipment and technology need to be relatively easy for all employees to use and technical support must be available. ¢ The benefits to productivity and customers need to be of prime concern and be used as a tool to manage any resistance. ¢ Implementation of the project must have minimum effects on customers and employee levels of productivity. Normal trade and productivity must be achieved throughout the duration of the project. Thomas has asked you to assist the project manager with the introduction of the new equipment and communications technology. The project starts two weeks from today and needs to be completed in seven months. The tasks that you need to complete include: ¢ determining the methods that you would use to estimate costs for the project ¢ calculating the duration, effort and time required to complete the project’s activities ¢ identifying the resources required to complete the project’s activities ¢ determining how you will communicate cost estimates and budgets to the project stakeholders ¢ identifying the expenses of the project’s resources and activities ¢ determining how you will manage the project’s costs ¢ determining the methods, tools and techniques that you would use to identify, address and report budget variations ¢ developing a budget for the project. t.


 

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For the Unit 9 Assignment, you will synthesize

For the Unit 9 Assignment, you will synthesize your understanding of the theories, best practices, and current trends in psychology to create a case. Begin by deciding on the type of job that interests you within your concentration. Imagine that you are a professional and create a hypothetical client whom you may encounter. Please note that the client does not always need to be an individual, but may be an agency, organization, or institution.Here are some examples of a starting point for clients in each concentration:Addictions: An adult who is trying to stop using alcohol.Behavior Analysis: A teenager with autism who is having difficulty maintaining appropriate physical boundaries with others.Child Development: An elementary school student who is dealing with the loss of her pet.Industrial/Organizational Psychology: A supermarket that is seeking help with improving employee satisfaction and reducing employee turnover.Please note that these are just some ideas and you should create a client that is interesting and relevant to you. In order to avoid potential confidentiality breaches, this should be a fictitious client, not a real person you know or have worked with.Use the paper structure below to organize the facts and recommendations for your hypothetical client.Client demographics: For individual clients, you should include the clients name, age, marital status, occupation, and relevant family information (such as children or involved siblings or parents). If your client is an agency or organization, describe the type of institution and information on the purpose and employees or clients (for example: A business that specializes in advertising and employs 40 individuals; a high school for children with learning disabilities.) This should be 23 paragraphs.Presenting problem: What is the reason for the client receiving your services? Be specific about the problem, but do not add many extra details by telling the clients story. This should be a 23 paragraph description about the problem as the client perceives it.Goals: What are the clients main intervention/treatment goals? Two or three goals should be provided, and these should be specific and measurable. When writing goals, remember that these should describe the outcome the client wants to achieve. (12 pages)Relevant theoretical constructs: Which theory is relevant to your clients case? Describe the relevant points of the theory and if applicable, which stage(s) are present. (12 pages)For example, Eriksons Psychosocial Theory may be relevant to work with a client who is struggling to develop a sense of self amid peer pressure, particularly the stage of Identity versus Role Confusion. You would clearly describe the main points of the theory and relevant stage(s). Freuds Psychoanalytic Theory may apply to a client using defense mechanisms when dealing with addiction issues. You would give a general description of the theory and then discuss the relevant defense mechanisms.Intervention methods: Synthesize the theoretical model you chose above to explain the intervention methods you will utilize to help you client meet the goals. Remember that interventions should be based on documented evidence in your concentration, meaning that you should support your ideas with academic materials to show how they are appropriate. For example, what intervention strategies could be used to help the child dealing with Identify versus Role Confusion? (12 pages)Cultural considerations: What cultural issues will you need to consider when working with your client? Culture can refer to age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, language, and socioeconomic status. (1 page)Use of technology: Explain how you could use contemporary technology in your work with this client. For example, you could consider how technology is used to:store and organize recordsmaintain confidentiality, such as preventing access to client filesscreen for symptoms of psychological disordersconduct therapy and meetings in non-traditional settings, such as through email or videoconferencingBe sure to address the advantages and disadvantages of using technology for the purpose(s) you choose. (1/21 page)The body of the paper should be 68 pages, not including the title page and reference page. Write the paper using guidelines of Standard American English, and consult the Kaplan Writing Center if you have questions about grammar or format. Remember that all work must be your own and plagiarism is not tolerated. Be sure to review the plagiarism policy in your Syllabus. At least four academic references are required. Your paper should be in APA format.Submitting your AssignmentPut your project in a Word document. Save it in a location and with a name that you will remember. When you are ready to submit it, click on the Dropbox and complete the steps below:Click the link that says Submit an Assignment.In the Submit to Basket menu, select Unit 9: Assignment.In the Comments field, include at least the title of your paper.Click the Add Attachments button.Follow the steps listed to attach your Word document.To view your graded work, come back to the Dropbox or go to the Gradebook after your instructor has evaluated it.Make sure that you save a copy of your submitted Assignment.


 

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What regulatory compliance requirements apply to various business situations?

Review the “Ethics in Action” scenario in Chapter 46 of your text. Ethics in Action Public Company Accounting Oversight Board One of the main features of the Sarbanes–Oxley Act (SOX) is the creation of an independent board that oversees the audits of public companies. Congress’s perception was that auditing firms were not sufficiently independent of the public companies they audited due in part to the audit firms’ receiving sizable nonaudit consulting fees from their audit clients. Thus, SOX created a Public Company Accounting Oversight Board (PCAOB). Public accounting firms that audit financial statements of public companies are required to register with PCAOB and submit to its rules. The board is charged with adopting rules establishing auditing, quality control, ethics, and independence standards. It has the power to regulate the nonaudit services that audit firms may perform for their clients. The PCAOB has the power to inspect periodically public accounting firms and to issue reports of the results of the reviews. The purpose of inspections is to assess the degree of compliance with the requirements of SOX, professional auditing standards, and the rules of the PCAOB and the SEC in the performance of audits and the issuance of audit reports of public companies. In addition, the PCAOB may investigate and discipline audit firms and their partners and employees. The PCAOB is not a federal agency, but a nonprofit corporation with broad regulatory power like the Financial Industry Regulatory Authority (FINRA), a self-regulatory organization that regulates securities brokers and dealers. It has five members, only two of which may be CPAs. No board member may receive any share of profits or compensation from a public accounting firm.

Write a paper of not more than 1,050 words in which you answer the following questions: • Do you think that the creation and work of the Public Company Accounting Oversight Board (PCAOB) has resulted in greater independence of auditors of public companies? • If auditing of financial statements is required primarily for the protection of public investors, should not all PCAOB members be taken from the investment community that uses audited financial statements? • What regulatory compliance requirements apply to various business situations? Cite at least 5 peer-reviewed references. Format your paper consistent with APA guideline


 

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Provide an alternate perspective on the meaning of cultural competence for a counselor.

Please no plagiarism and make sure you are able to access all resource on your own before you bid. One of the references must come from Sue, D. W., & Sue, D. (2016). Read a selection of your colleagues’ postings. I need this completed by 03/03/18 at 5pm.
Respond by Day 5 to both of my colleagues’ postings in one or more of the following ways:
· Provide an alternate perspective on the meaning of cultural competence for a counselor.
· Provide an alternate suggestion for training.
· Share an insight from having read your colleague’s posting.
Note what you have learned and/or any insights you have gained as a result of the comments your colleagues made. If a post already has two responses, you must choose another post.
Please thoroughly read the Discussion Posting and Response Rubric attached to evaluate both the posts and responses. There are four components evaluated for each Discussion Post and Response.
1. Responsiveness to Discussion Question /9
2. Critical Thinking, Analysis, and Synthesis /9
3. Professionalism of Writing /5
4. Responsiveness to Peers /9
To get the highest grade possible, ask yourself if you have SURPASSED the following standards as you re-read your posts BEFORE submitting them:
1. Response to Peers: Do my peer responses indicate that I have read, thought about, and selectively responded to my colleague’s discussion posts in a complex way? Are my responses engaging, insightful, reflective of current events, or relevant to some experience I have had? Rather than just demonstrating agreement with the ideas presented by a colleague, or randomly quoting some resource in order to satisfy a formulaic inclusion of a citation and a reference, you are encouraged to provide an engaging response post which specifically builds upon the ideas of your colleague in an original and substantial manner, including relevant professional resources that go beyond what you are required to read for the course.
1. (A. Ola)
Culturally Competent Counseling
In this post, I will briefly describe what it means to be a culturally competent counselor. Then I will discuss the importance of being culturally competent in my practice. Next, I will explain my level of self-awareness, knowledge, and skills related to cultural competence. Finally, I will describe the training I will need to become culturally competent as a counselor.

Cultural Competence
A culturally competent counselor is one who has self-awareness, knowledge, and skills on a personal and interpersonal level that allows them to “function effectively with a culturally diverse population” (Hays, 2016; Sue & Sue, 2016, p. 747). As a multiculturally competent counselor, it is imperative to be aware of the impact of one’s own biases, values, inherited familial and social beliefs before change towards a higher level of cultural competence can be achieved (AMCD, 1996; Sue & Sue, 2016). It impossible for human beings to remain completely free from bias, so counselors must continue to self-monitor their effectiveness (ACA, 2014, Standard C.2.d.; Sue & Sue, 2016). However, to increase in knowledge and understanding of the diverse cultural influences of self and others on the way we engage with the world, a counselor must begin the process of self-awareness, gaining knowledge and an increased level of skill (Hays, 2016). “Being able to recognize, understand and overcome resistance to multicultural counseling training is essential to becoming a culturally competent counselor (Sue & Sue, 2016, p. 21). By accepting and embracing the cultural differences of others, multiculturally competent counselors are in a better position to meet the needs of a growing, diverse population in the United States of America (AMCD, 1996; Killian, 2015; Sue & Sue, 2016).
Self-Awareness, Knowledge, and Skills
The American Counseling Association (ACA), 2014 Code of Ethics, requires counselors to be aware of their own values, biases, and influences to ensure they do not impose those practices and beliefs on clients (ACA, Standard A.4.b.). As a counselor in training, who has exposure to practices, cultural norms, and relationships within various cultural and ethnically diverse communities, I have a moderate level of self-awareness about my own biases (Hays, 2016). I also possess a moderate level of knowledge and skills about understanding different cultural influences within a small sector of the population (Hays, 2016). I believe I have a minimal level of competence with clients from diverse cultural ethnic/racial, religious minorities, some sexual orientations and people groups from national origins of indigenous descent, which is needed to support clients within our increasingly diverse nation (Hays, 2016, Killian, 2015). My level of self-awareness, knowledge, and skills related to cultural competence needs to increase to meet the diverse needs of multicultural and intercultural clients that will come in for counseling (Hays, 2016; Killan, 2015; Sue & Sue, 2016).
Increasing Cultural Competence
Although it is impossible to be culturally competent with all the cultural diversity of our nation and world, cultural competence is still to be aspired to by all ethical counselors (Hays, 2016; Killian, 2015; Sue & Sue, 2016). Multicultural training to increase skills and knowledge will be needed to increase my level of cultural competence and cultural humility (ACA, 2014, Standard A.11.b.; Sue & Sue, 2016). Various techniques and interventions can be implemented such as the use of the tripartite framework, ADDRESSING acronym and ADDRESSING framework to increase my “understanding of the effects of diverse cultural influences on my own beliefs, thinking, behavior and worldview,” as well as the complex cultural identity of others (Hays, 2016, p. 11; Sue & Sue, 2016).
Without taking into account the multicultural uniqueness of client influences and experiences, a counselor can do more harm to clients who come in seeking help (ACA, 2014, Standard A.2.c., A.4.a.; Sue & Sue, 2016). It is essential for counseling practitioners to safeguard the dignity and welfare of clients (ACA, 2014, Standard A.1.a.). The ACA (2014) Code of Ethics requires counselors “to consider both the positive and negative implications of a diagnosis” (Standard, E.5.d.). A counselor who fails to “consider historical and social prejudices in the diagnosis of pathology,” without sensitivity to alternative cultural views is more likely to stereotype or even misdiagnosis clients (ACA, 2014, Standard E.5.c., Hays, 2016; Sue & Sue, 2016). When completing intake with clients with whom the counselor has little experience the ACA (2014) Code of Ethics requires counselors to obtain increased knowledge, education, and training and to consult with other counselors or professionals with that specialty (Standard C.2.a., C.b., C.2.e.). According to the Association of Multicultural Counseling and Development (AMCD) Multicultural Counseling Competencies (1996) I can increase my cultural competence using such techniques as staying abreast of the latest research in the field, and engagement with and receiving training regarding the historical backgrounds, heritage, practices and life experiences of diverse cultural groups within the community in which I will work and live (AMCD, 1996). As a multiculturally competent counselor, I must undergo the process of continual self-awareness, increased skill, and knowledge to efficiently set a therapeutic environment that recognizes and embraces the unique cultural perspectives of others. With a recognition that some levels of bias and physical response will remain, I must continuously monitor and challenge personal prejudices, attitudes and behavioral responses throughout the practice of counseling in the field (Hays, 2016; Project Implicit, n.d., Sue & Sue, 2016).
Conclusion
The American Counseling Association (2014) Code of Ethics requires counselors to obtain multi-cultural competence and work in collaboration with clients (Standard A.2.c., C.2.a.). Developing cultural competence is a lifelong process (Hays, 2016). To meet the needs of an increasingly diverse nation, counselors can use various techniques to increase self-awareness, other awareness, skills and knowledge (ACA, 2014 Standard C.2.a.). The ADDRESSING format can support increasing cultural awareness by beginning the process of asking questions that will enhance understanding of client worldviews (Hays, 2016). By obtaining cultural competence training, knowledge and experiences in cultural areas for which a counselor lacks expertise, and by interacting with communities of culturally diverse populations counselors can obtain additional training and higher levels of competence in understanding various client cultural worldviews and experiences (AMCD, 1996). To avoid negatively impacting clients a counselor must remain self-aware of biases and physiological responses to client issues, as well as a humble, compassionate and open demeanor; counselors can provide a welcoming environment where clients change may be possible (Hays, 2016; Sue & Sue, 2016).
References
American Counseling Association (ACA). (2014). 2014 ACA code of ethics [White Paper]. Retrieved from http://www.counseling.org/docs/ethics/2014-aca-code-of-ethics.pdf?sfvrsn=4
Association of Multicultural Counseling and Development (AMCD). (1996). AMCD multicultural counseling competencies. Retrieved from http://www.counseling.org/Resources/Competencies/Multicultural_Competencies.pdf
Hays, P. A. (2016). Addressing cultural complexities in practice: Assessment, diagnosis, and
therapy (3rd ed.). Washington, DC: American Psychological Association.
Killian, K. D. (2015). Couple therapy and intercultural relationships. In Gurman, A. S., Lebow, J. L., & Snyder, D. (2015). Clinical handbook of couple therapy (5th ed., p. 1 -18). New York, NY: Guilford Press.
Project Implicit. (n.d.). Preliminary information: Take a test. Retrieved from https://implicit.harvard.edu/implicit/takeatest.html
Sue, D. W., & Sue, D. (2016). Counseling the culturally diverse: Theory and practice (7th ed.).
Hoboken, NJ: Wiley.
2. (A. Ox)
In today’s diverse world, it is imperative for professional counselors to become culturally competent. Each culture has their own ways of doing things and beliefs in family structure, how emotions are addressed, and how they interact with one another. For this reason, it is very important for a counselor to understand that there is no one size fits all method to counseling and he or she must be aware of how to address problems with clients of a different culture.
Cultural Competence
To be culturally competent not only means a professional counselor understand themselves and their personal biases, but also takes the time to understand their client’s cultural background, beliefs, values, and heritage (Jones, et al., 2016). The Association for Multicultural Counseling and Development (AMCD) Multicultural Counseling Competencies (1996) note the need for counselors to understand social injustices that clients of multicultural backgrounds face; discrimination, racism, and oppression. The competencies go further to discuss the necessity for counselors to understand his or her social impact and seek further education of multicultural backgrounds to be better able to help multicultural clients.
Personal Cultural Competence
Since beginning my journey to become a licensed marriage, couple, and family counselor, I have spent quite some time working on my self-awareness. I have come to understand that I benefit from white privilege. I also have become aware how that privilege plays a role to continue to discriminate and create a world of inequality. Although, this privilege is not something I asked for, I am inherently positioned with it and it is my responsibility to use that to help advocate for social justice. Pamela A. Hays (2016) discusses how understanding privilege could create a sense of authority or power, which has not been the case with me. As Hays goes on to discuss, humility is an important trait for counselors to have. I believe I have that humility and compassion she discusses.
As for my knowledge, I have the self-awareness of my own biases and privilege, but I hold very little knowledge of other cultures. However, I do feel that I have cultural sensitivity and desire to learn as much as I can of other cultures to be able to help multicultural clients. Derald Wing Sue and David Sue (2016) discuss how many white students begin feeling defensive and unfairly blamed for the injustice the members of minority groups face. The one advantage I have is that my anger is directed towards the injustice itself and it encourages me to pursue how I can increase my skill set and become an advocate.
Training Needed
Further education in other cultures is something I definitely need to focus on. Learning through observation of a supervisor, who is culturally competent, is another way to develop a better understanding of helping multicultural clients. The AMCD Multicultural Counseling Competencies (1996) also state that competent counselors continue to seek out education and review their self-awareness regularly. Seminars, educational classes, and collaboration with multicultural competent colleagues will help me to gain the skills needed to become a well-trained and multicultural competent counselor.
References
AMCD multicultural counseling competencies. (1996). Retrieved from http://www.counseling.org/Resources/Competencies/Multcultural_Competencies.pdf
Hays, P. A. (2016). Addressing cultural complexities in practice: Assessment, diagnosis, and therapy (3rd ed.). Washington, DC: American Psychological Association.
Jones, J. M., Begay, K. K., Nakagawa, Y., Cevasco, M., & Sit, J. (2016). Multicultural counseling competence training: Adding value with multicultural consultation. Journal Of Educational & Psychological Consultation, 26(3), 241-265. doi:10.1080/10474412.2015.1012671
Sue, D. W., & Sue, D. (2016). Counseling the culturally diverse: Theory and practice (7th ed.). Hoboken, NJ: Wiley.

Required Resources
Readings
· Read the Course Introduction area and watch the video Introduction to Multicultural Counseling with Dr. Bass (approximate runtime: 2 minutes).
· Sue, D. W., & Sue, D. (2016). Counseling the culturally diverse: Theory and practice (7th ed.). Hoboken, NJ: Wiley.
o Section One, “The Multiple Dimensions of Multicultural Counseling and Therapy” (pp. 1–2)
o Chapter 1, “Obstacles to Cultural Competence: Understanding Resistance to Multicultural Training” (pp. 5-36)
o Chapter 2, “The Superordinate Nature of Multicultural Counseling and Therapy” (pp. 37-69)
o Chapter 3, “Multicultural Counseling Competence for Counselors and Therapists of Marginalized Groups” (pp. 71-104)
· Hays, P. A. (2016). Addressing cultural complexities in practice: Assessment, diagnosis, and therapy (3rd ed.). Washington, DC: American Psychological Association.
o Chapter 1, “The New Reality: Diversity and Complexity” (pp. 3-18)
o Chapter 2, “Essential Therapist Knowledge and Qualities” (pp. 19-37)
· AMCD multicultural counseling competencies. (1996). Retrieved from http://www.counseling.org/Resources/Competencies/Multcultural_Competencies.pdf
· Ratts, M. J., Singh, A. A., Nassar-McMillan, S., Butler, S. K., & McCullough, J. R. (2015). Multicultural and Social Justice Counseling Competencies. Retrieved fromhttps://www.counseling.org/docs/default-source/competencies/multicultural-and-social-justice-counseling-competencies.pdf?sfvrsn=20
Media
· Laureate Education, Inc. (Executive Producer). (2012g). Setting the stage. Baltimore, MD: Author.

Note: The approximate length of this media piece is 30 minutes.

In this video, Drs. Derald Wing Sue, Teresa LaFromboise, Marie Miville, and Thomas Parham discuss messages that they were raised with as people of color, prejudice and bias in counseling, and different definitions of “cultural competence” as they apply to multicultural counseling.
Accessible player –Downloads– Download Video w/CC Download Audio Download Transcript

Optional Resources
· American Counseling Association (ACA). ACA Code of Ethics. (2014). Retrieved from http://www.counseling.org/docs/ethics/2014-aca-code-of-ethics.pdf?sfvrsn=4


 

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OPERATIONAL RESPONSES TO ORGANIZATIONAL CHANGE

OPERATIONAL RESPONSES TO ORGANIZATIONAL CHANGE

Operational Responses To Organizational Change

An old truism is that change is a constant, and this is certainly applicable not only to the health care industry, but to most modern institutions. Every industry and every organization has experienced change at some level, whether impelled by an internal drive for change or in response to an external event. The effectiveness of an adaptive change depends in part on the effectiveness of the operational and communication systems within an organization.

 

To prepare for this Discussion:

Identify one example of an event that has changed the operations of your organization or an organization with which you are familiar. If you are not currently working in a health care organization (HCO), you may choose a case study from a reliable source from which to work.

 

Post a cohesive response to the following:

Describe the organization you have chosen in terms of its industry; number of employees; and whether it is a local, regional, national, or international enterprise. How was the event which changed operations in this organization assessed and managed? Was this change addressed and communicated throughout the organization? Was that communication effective? Justify your conclusion.


 

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Use Discount Code "Newclient" for a 15% Discount!

NB: We do not resell papers. Upon ordering, we do an original paper exclusively for you.