give feedback to business discussion posts responding to posts giving feedback 1
Give feedback and constructive criticism or praise as a response to the discussion posts posted below. Or give something of value to add onto it. Each response post must be at least 100 words in length. All posts need to add significant value to the discussion. The first two questions are based off the attached document.
STUDENT ONE:
I do think it is considered unethical if I was to delete the review. I would consider the business not honest then about the mistakes they have made. Though this situation is considered as an impact to make customers not be interested in the product. Utilitarianism is considered for determining or knowing the right conduct to use to make a situation better. In this case, I would sincerely apologize to the customers that brought product from us and got food poisoning from our food that we served. In addition, I would refund them their money in some way to win them over against the experience that they had. If I were to use a categorical which would consider more straight to the issue. Just apologizing to these customers would not make the situation better and they would consider me an uncaring business. This can escalate a customer to further their feelings of the experience they had to everyone. Thus, making an even worse image to the business.
Cited Work:
David M. Kroenke, & Royle, R. J. (2018). Using MIS. Hoboken: Pearson.
STUDENT TWO:
Grahams actions are and are not ethical. Reasons for them being ethical is because he was putting up good reviews and trying to drum up business for the river rafting company. But they are unethical because he lied about who he was, his age and what he does in order to get the business. Even though Graham might think it’s very fun and exciting, this customer might not particularly like to do river rafting. So it can go both ways.
The rafting company does have an ethical responsibility to give the customer their money back, but because they probably had to sign a contract and pay the money , their policy is probably that they do not refund money. Just because someone did not like their trip and adventure with the river rafting company, that does not mean the company always has to refund the money back to the person. Yes, it would be the right thing to do but in a business perspective, they are trying to grow their business and make money and stay in business.
STUDENT THREE:
I have always been interested in the small pizza shops. When I was little I would love to go this little “mom and pop” pizza shop down the street. Most people like pizza and it is great for kids birthday parties, end of sports season parties, and other celebratory events. As I got older, however, my dad would take me to this pizza place to watch football on Sundays and I cherished that time there. As I think of this pizza shop and the first step in the search stage, self inventory, it makes me think that if I did own my own pizza place I would put it in the middle of a medium sized to bigger city. To ensure this business did not interfere with family time, I would have my wife and children help me decorate and take part in some business decisions. To start, I would rent an existing space in a shopping center to keep up-front costs down. Next, I would develop how I want this business to be ideal in my opinion. The text refers to this as a list of criteria. The ideal pizza place would be a family friendly environment where kids can have fun and parents can get away when needed. Furthermore, I would hire the right personnel to ensure my business is successful. Before I sign any contract, I would have a lawyer look it over and I would hire an accountant to track all the money that goes in and out of my business. For the final step in the process, investigation, I would ask the people in the local community if they would like the idea of a new pizza shop in town. I would enlist the help of friends and family to see if the pizza place would be a good decision. I think a pizza place is generally a good business venture if you have great pizza, customer service, and keep it clean and inviting. I would have different events for different times of the year to keep it entertaining and marketable.
Scarborough, N. M., & Cornwall, J. R. (2015). Entrepreneurship and effective small business management. Pearson.
STUDENT FOUR:
I am guilty of looking on craigslist at businesses for sale, trying to find the right one. Come to find, that I have been going at this task the wrong way. What I am doing first I should be doing last. I don’t know what business I would want to buy, I know that it needs to be very profitable.
If buying a car is not hard enough, then consider buying a business. There a lot of things that one should consider before and during the purchase of a business. Our book explains that we should be looking at businesses that fits our background and goals (Scarborough & Cornwall, 2015). To buy the right business our book provides four steps. It is not surprising that the first step has nothing to do with buying a business. It requires that we look at ourselves and do a self-inventory. The self-inventory is way to identify the things we enjoy, what interest we have, what are some of things to avoid, and what are some of our expectations (Scarborough & Cornwall, 2015). After the first step is completed then time to develop a list of criteria. This is a list of criteria’s businesses must meet to match the likes, interest, and expectations. The idea is to find a business that is ideal and meets the listed standards. The book suggests seeking help of professionals like Lawyers, Bankers, and Accountants in finding businesses that meet the elements (Scarborough & Cornwall, 2015). After selecting a business from those that meet the criteria, is then time to execute the last step and is when the investigation takes place. Is important to not only investigate the business but also to investigate its customer base, potential customers, competition, seller motivation, and financial review. This analysis will then lead to a marketing plan that will promote the business in a positive way.
References
Scarborough, N. M., & Cornwall, J. R. (2015). Entrepreneurship and effective small business management. Pearson.
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