Which of the following is not an effective way to discipline employees?

1) According to the authors, ethical behavior is defined as: A. A set of moral p
1) According to the
authors, ethical behavior is defined as:
A. A set of moral
principles or values that guide an individual
B. Rules of
Behavior set by the Federal government
C. Principles,
norms, and standards agreed upon by society
D. None of these
2) The type of
language used when describing a situation affects moral awareness
A. True
B. False
3) There are major
differences in levels of moral reasoning between men and women.
A. True
B. False
4) The
_______________ approach to ethical decision making focuses on how people
actually make decisions.
A. Descriptive
B. Illustrative
C. Prescriptive
D. Regulatory
5) The
_________________ states that an ethical decision should maximize benefits to
society and minimize harms.
A. Theory of cost-benefit
analysis
B. Principle of
efficacy
C. Principle of
value
D. Principle of
utility
6 Utilitarianism is
an example of teleological) theory.
A. True
B. False
7) According to a
national opinion survey, identify the goal that employees did NOT rank among
the top five.
A. Good pay
B. Respectful
treatment
C. Honest company
communications
D. Ethical
corporate behavior
8) This driver of
engagement, __________, refers to the fact that employees should understand the
companys strategic direction and how their individual efforts play a role in
the companys revenue-generating enterprise.
A) Line of sight
B) Involvement
C) Information
sharing
D) Rewards and
recognition
9)Discarding the
few bad apples will solve all of the ethical problems within an organization.
True
False
10) An organization
can be convicted of a crime even if only one employee breaks the law.
A. True
B. False
11) Managers play a
limited role in increasing engagement and building an ethical culture.
A.True
B.False
12) Group norms can
cause an everyone is doing it mentality. This means:
A) People are more
likely to recognize issues as ethical issues.”
B) Many individuals
will go along with unethical behavior because of a strong need to be accepted.
C) Managers cannot
blame individual employees for unethical behavior.
D) Employees are
actively disengaged.
13) In this example
of a conflict of interest, ________ conducted a series of off-the-books
partnerships that were used to hide the organizations debt and inflate its
stock price. The partnerships were managed by the companys executives who
stood to profit the most from the transactions.
A) Merrill Lynch
B) Enron
C) Citicorp
D) Adelphia
14) Which of the
following is TRUE?
A. Employees tend
to be rewarded for engaging in specific ethical behaviors
B. Punishment is an
inherently bad practice.
C. Rewards set the
tone for what is expected and rewarded in the long term.
D. Rewards are
better to control short-run ethical behavior.
15) Which of the
following is false?
A) Culture can be
defined as collective mental programming.
B) Culture
represents different patterns of believing.
C) Culture is used
to interpret the world.
D) Individuals will
interpret their experiences in a new culture in terms of that new culture.
16) Which of the
following is false?
A) Organizations
are affected by the expatriate managers ability to adjust to the new setting.
B) Organizations
are not affected by the expatriate familys ability to adjust to the new
setting.
C) Foreign language
proficiency is more important for non-English speakers in English-speaking
countries.
D) Cross-cultural
training can help an expatriate manager better adjust to the new culture.
17) Which of the
following is FALSE?
A. Roles reduce a
persons sense of individuality.
B. Managers do not
have roles as much as their subordinates do.
C. People enter
organizations in a state of role readiness.
D. Conflicting role
expectations can cause increased incidences of lying
18) The best way to
ensure that you are not going to be asked to compromise your values is to
clearly communicate what people can expect from you.
A.True
B.False
19) Which of the
following is not an effective way to discipline employees?
A) Discipline must
be constructive and done in a professional manner.
B) Discipline
should be done privately.
C) Employees should
be encouraged to explain their side of the story.
D) Discipline
should be consistent with what other employees at the same level or position
received.
20) In a 2002 poll,
_________ ranked last on the who do you trust scale.
a) Lawyers
b) Politicians
c) Chief executive
officers
d) Accountants
21) Which of the
following is FALSE?
A. People are less
likely to engage in unethical behavior if it it likely to be detected and
punished.
B. Other employees
are affected by punishment of just one employee.
C. The idea that
punishment should be avoided is based on research on rats and small children.
D. People do not
care if violators of ethical conduct are punished.
22) Federal law
prohibits discrimination against individuals with specific characteristics.
Which of the following characteristics is not on that list (i.e. protected
under Federal law)?
A. Sex
B. Pregnancy
C. Religion
D. Mental ability
23) As a manager of
ABC Corporation, you are in a tough situation. You must send an employee to
work with your new client in Europe and Sam is clearly the most qualified
candidate. However, ABC Corporation is located in an area where several people
of Sams race have been violently attacked. You must choose to send Sam or
Tonya. What should you do?
A. Automatically
send Sam to Europe because he is clearly the most qualified.
B. Ask Sam if he
wants to go to Europe and discuss the situation.
C. Automatically
send Tonya to Europe without telling Sam he was considered.
D. Assign Sam to a
new task and send Tonya to Europe.
24) One of a
managers most important responsibilities is to bring good people into an
organization.
A. True
B. False
25) Because of a
family emergency, John was unable to complete a report for his boss. Instead he
asks a co-worker to finish it for him and in the morning, John tells his boss
that he did the report. Is there anything wrong with Johns action?
A. Yes, because
John is indebted to his co-worker now.
B. Yes, because
John told a lie to his boss and put his reputation on the line.
C. No, because John
had a family emergency and his boss didnt need the details. The report is
done.
D. No, because
Johns co-worker only finished what John had started.
26) According to a
survey of executives, most respondents would rather lie to an employee about
performance than confront them about performance problems.
A. True
B. False
27) In this example
of a conflict of interest, ________ conducted a series of off-the-books
partnerships that were used to hide the organizations debt and inflate its
stock price. The partnerships were managed by the companys executives who
stood to profit the most from the transactions.
A) Merrill Lynch
B) Enron
C) Citicorp
D) Adelphia
28) In this example
of lack of product safety, __________, waited nine years to alert its
constomers that their birth control product causes severe pelvic inflammatory
disease that may lead to miscarriages or severe birth defects.
A. Adelphia
B. A.H. Robbins
C. Merck
D. Johnson &
Johnson
29) The idea that
consumers have the right to safety, right to be heard, right to choose, and the
right to be informed came from _____________ in ____________.
A. George W. Bush;
2004
B. John F. Kennedy;
1962
C. The Food and
Drug Act; 1906
D. Theodore
Roosevelt; 1930
30) According to
the Executive Ethical Leadership Reputation Matrix, a/an _________ is an
executive characterized as a weak moral person and a strong moral manager.
A. Hypocrical
leader
B. Ethically
neutral leader
C. Ethical leader
D. Unethical leader
31) The moral
person component of ethical leadership:
A. Demonstrates a
reputation for ethical leadership among employees.
B. Shows that
ethics and values are an important part of a leaders message.
C. Tells employees
how the leader is likely to behave.
D. Tells employees
how the leader expects them to behave.
32) As an important component of _________s
ethics communication approach, Agent Dewrights sample ethical dilemmas were
emailed to all employees for responses. It is a great way to engage from line
employees as well as to communication the companys strong commitment to
ethics.
A. Southwest Airlines
B. USAA
C. Scotts Paper Products
D. Texas Instruments
33) ___________
have their own agenda and lack and company or professional loyalty.
A. Toxic ammo
B. Grenades
C. Misguided
cannons
D. Deserters
34) If we
understand how people think and behave in their native environment, we will
understand how a particular group will behave in regard to cultural outsiders.
A. False
B. True
35) Fluency in a
foreign language assists with verbal communication, but helps little in
understanding the culture.
A. True
B. False
36) Visitors to
another culture will notice things that are important at home but may not be important
in the target culture.
A. True
B. False
37) The Golden Rule
(do unto others as you would have them do unto you) appears in the teachings
of every major world religion.
A. True
B. False
38) Because of a
family emergency, John was unable to complete a report for his boss. Instead,
he asks a coworker to finish it for him and in the morning, John tells his boss
that he did the report. Is there anything wrong with Johns action?
A) No, because
Johns coworker only finished what John had started.
B) No, because John
had a family emergency and his boss dont need the details. The report is done.
C) Yes, because
John told a lie to his boss and put his reputation on the line.
D) Yes, because
John is indebted to his coworker now.
39) The Tailhook
scandal is an example of:
A) Management
focusing too much on the ends rather than the means.
B) The ethical
Pygmalion effect.
C) Social learning
theory.
D) Employees
ignoring managements clear message.
40) _________
reflects acceptance of inequality and respect for social status and class
boundaries
A. Low power
distance
B. High power
distance
C. Collectivism
D. Individualism
41) Which of the
following is legal according to the Foreign Corrupt Practices Act (FCPA) passed
in 1977?
A. Payments to high
ranking government officials
B. Grease payments
to lower-level government officials
C. Kickbacks to win
overseas contracts
D. Bribes to
political parties
42) _________
reflects acceptance of inequality and respect for social status and class
boundaries
A. Individualism
B. Collectivism
C. Low power
distance
D. High power
distance
1) According to the
authors, ethical behavior is defined as:A. A set of moral
principles or values that guide an individualB. Rules of
Behavior set by the Federal governmentC. Principles,
norms, and standards agreed upon by societyD. None of these2) The type of
language used when describing a situation affects moral awarenessA. TrueB. False3) There are major
differences in levels of moral reasoning between men and women.A. TrueB. False4) The
_______________ approach to ethical decision making focuses on how people
actually make decisions.A. DescriptiveB. IllustrativeC. PrescriptiveD. Regulatory5) The
_________________ states that an ethical decision should maximize benefits to
society and minimize harms.A. Theory of cost-benefit
analysisB. Principle of
efficacyC. Principle of
valueD. Principle of
utility6 Utilitarianism is
an example of teleological) theory.A. TrueB. False7) According to a
national opinion survey, identify the goal that employees did NOT rank among
the top five.A. Good payB. Respectful
treatmentC. Honest company
communicationsD. Ethical
corporate behavior8) This driver of
engagement, __________, refers to the fact that employees should understand the
companys strategic direction and how their individual efforts play a role in
the companys revenue-generating enterprise.A) Line of sightB) InvolvementC) Information
sharingD) Rewards and
recognition9)Discarding the
few bad apples will solve all of the ethical problems within an organization.TrueFalse10) An organization
can be convicted of a crime even if only one employee breaks the law.A. TrueB. False11) Managers play a
limited role in increasing engagement and building an ethical culture.A.TrueB.False12) Group norms can
cause an everyone is doing it mentality. This means:A) People are more
likely to recognize issues as ethical issues.”B) Many individuals
will go along with unethical behavior because of a strong need to be accepted.C) Managers cannot
blame individual employees for unethical behavior.D) Employees are
actively disengaged.13) In this example
of a conflict of interest, ________ conducted a series of off-the-books
partnerships that were used to hide the organizations debt and inflate its
stock price. The partnerships were managed by the companys executives who
stood to profit the most from the transactions.A) Merrill LynchB) EnronC) CiticorpD) Adelphia14) Which of the
following is TRUE?A. Employees tend
to be rewarded for engaging in specific ethical behaviorsB. Punishment is an
inherently bad practice.C. Rewards set the
tone for what is expected and rewarded in the long term.D. Rewards are
better to control short-run ethical behavior.15) Which of the
following is false?A) Culture can be
defined as collective mental programming.B) Culture
represents different patterns of believing.C) Culture is used
to interpret the world.D) Individuals will
interpret their experiences in a new culture in terms of that new culture.16) Which of the
following is false?A) Organizations
are affected by the expatriate managers ability to adjust to the new setting.B) Organizations
are not affected by the expatriate familys ability to adjust to the new
setting.C) Foreign language
proficiency is more important for non-English speakers in English-speaking
countries.D) Cross-cultural
training can help an expatriate manager better adjust to the new culture.17) Which of the
following is FALSE?A. Roles reduce a
persons sense of individuality.B. Managers do not
have roles as much as their subordinates do.C. People enter
organizations in a state of role readiness.D. Conflicting role
expectations can cause increased incidences of lying18) The best way to
ensure that you are not going to be asked to compromise your values is to
clearly communicate what people can expect from you.A.TrueB.False19) Which of the
following is not an effective way to discipline employees?A) Discipline must
be constructive and done in a professional manner.B) Discipline
should be done privately.C) Employees should
be encouraged to explain their side of the story.D) Discipline
should be consistent with what other employees at the same level or position
received.20) In a 2002 poll,
_________ ranked last on the who do you trust scale.a) Lawyersb) Politiciansc) Chief executive
officersd) Accountants21) Which of the
following is FALSE?A. People are less
likely to engage in unethical behavior if it it likely to be detected and
punished.B. Other employees
are affected by punishment of just one employee.C. The idea that
punishment should be avoided is based on research on rats and small children.D. People do not
care if violators of ethical conduct are punished.22) Federal law
prohibits discrimination against individuals with specific characteristics.
Which of the following characteristics is not on that list (i.e. protected
under Federal law)?A. SexB. PregnancyC. ReligionD. Mental ability23) As a manager of
ABC Corporation, you are in a tough situation. You must send an employee to
work with your new client in Europe and Sam is clearly the most qualified
candidate. However, ABC Corporation is located in an area where several people
of Sams race have been violently attacked. You must choose to send Sam or
Tonya. What should you do?A. Automatically
send Sam to Europe because he is clearly the most qualified.B. Ask Sam if he
wants to go to Europe and discuss the situation.C. Automatically
send Tonya to Europe without telling Sam he was considered.D. Assign Sam to a
new task and send Tonya to Europe.24) One of a
managers most important responsibilities is to bring good people into an
organization.A. TrueB. False25) Because of a
family emergency, John was unable to complete a report for his boss. Instead he
asks a co-worker to finish it for him and in the morning, John tells his boss
that he did the report. Is there anything wrong with Johns action?A. Yes, because
John is indebted to his co-worker now.B. Yes, because
John told a lie to his boss and put his reputation on the line.C. No, because John
had a family emergency and his boss didnt need the details. The report is
done.D. No, because
Johns co-worker only finished what John had started.26) According to a
survey of executives, most respondents would rather lie to an employee about
performance than confront them about performance problems.A. TrueB. False27) In this example
of a conflict of interest, ________ conducted a series of off-the-books
partnerships that were used to hide the organizations debt and inflate its
stock price. The partnerships were managed by the companys executives who
stood to profit the most from the transactions.A) Merrill LynchB) EnronC) CiticorpD) Adelphia28) In this example
of lack of product safety, __________, waited nine years to alert its
constomers that their birth control product causes severe pelvic inflammatory
disease that may lead to miscarriages or severe birth defects.A. AdelphiaB. A.H. RobbinsC. MerckD. Johnson &
Johnson29) The idea that
consumers have the right to safety, right to be heard, right to choose, and the
right to be informed came from _____________ in ____________.A. George W. Bush;
2004B. John F. Kennedy;
1962C. The Food and
Drug Act; 1906D. Theodore
Roosevelt; 193030) According to
the Executive Ethical Leadership Reputation Matrix, a/an _________ is an
executive characterized as a weak moral person and a strong moral manager.A. Hypocrical
leaderB. Ethically
neutral leaderC. Ethical leaderD. Unethical leader31) The moral
person component of ethical leadership:A. Demonstrates a
reputation for ethical leadership among employees.B. Shows that
ethics and values are an important part of a leaders message.C. Tells employees
how the leader is likely to behave.D. Tells employees
how the leader expects them to behave.32) As an important component of _________s
ethics communication approach, Agent Dewrights sample ethical dilemmas were
emailed to all employees for responses. It is a great way to engage from line
employees as well as to communication the companys strong commitment to
ethics.A. Southwest AirlinesB. USAAC. Scotts Paper ProductsD. Texas Instruments33) ___________
have their own agenda and lack and company or professional loyalty.A. Toxic ammoB. GrenadesC. Misguided
cannonsD. Deserters34) If we
understand how people think and behave in their native environment, we will
understand how a particular group will behave in regard to cultural outsiders.A. FalseB. True35) Fluency in a
foreign language assists with verbal communication, but helps little in
understanding the culture.A. TrueB. False36) Visitors to
another culture will notice things that are important at home but may not be important
in the target culture.A. TrueB. False37) The Golden Rule
(do unto others as you would have them do unto you) appears in the teachings
of every major world religion.A. TrueB. False38) Because of a
family emergency, John was unable to complete a report for his boss. Instead,
he asks a coworker to finish it for him and in the morning, John tells his boss
that he did the report. Is there anything wrong with Johns action?A) No, because
Johns coworker only finished what John had started.B) No, because John
had a family emergency and his boss dont need the details. The report is done.C) Yes, because
John told a lie to his boss and put his reputation on the line.D) Yes, because
John is indebted to his coworker now.39) The Tailhook
scandal is an example of:A) Management
focusing too much on the ends rather than the means.B) The ethical
Pygmalion effect.C) Social learning
theory.D) Employees
ignoring managements clear message.40) _________
reflects acceptance of inequality and respect for social status and class
boundariesA. Low power
distanceB. High power
distanceC. CollectivismD. Individualism41) Which of the
following is legal according to the Foreign Corrupt Practices Act (FCPA) passed
in 1977?A. Payments to high
ranking government officialsB. Grease payments
to lower-level government officialsC. Kickbacks to win
overseas contractsD. Bribes to
political parties42) _________
reflects acceptance of inequality and respect for social status and class
boundariesA. IndividualismB. CollectivismC. Low power
distanceD. High power
distance


 

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