Question
1. Assignment 4: HR Training Class
Imagine that you are a member of the HR department of a small retail company and upper management
has asked you to create a new employee customer service training class for all new employees.
Write a paper in which you:
1. Justify the use of a needs assessment of your company’s proposed employee customer
service training, stressing five (5) ways in which such an assessment would expose any
existing performance deficiencies.
2. Develop a customer service training implementation plan and determine the method of
training (i.e., presentation, discussion, case study, discovery, role play, simulation,
modeling, or on-the-job training).
3. Justify why you selected the training method that you did.
4. Propose two (2) ways to motivate an employee who has no interest in attending a
training class.
5. Develop a survey to collect feedback from the employees who attend the training.
6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia
and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
1. Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins
on all sides; citations and references must follow APA or school-specific format. Check
with your professor for any additional instructions.
2. Include a cover page containing the title of the assignment, the student’s name, the
professor’s name, the course title, and the date. The cover page and the reference page
are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
3. Design job and task analyses that align with the overall HRM strategy.
4. Design training and development systems to improve employee performance.
5. Use technology and information resources to research issues in strategic human
resource development.
6. Write clearly and concisely about strategic human resource development using proper
writing mechanics. Grading for this assignment will be based on answer quality, logic / organization of the paper, and
language and writing skills, using the following rubric.
Points: 200 Assignment 4: HR Training Class
Unacceptable Fair Proficient Exemplary Below 70% F 70-79% C 80-89% B 90-100% A Did not submit or
incompletely
justified the use of a
needs assessment
of your company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. Partially justified the
use of a needs
assessment of your
company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. Satisfactorily
justified the use of a
needs assessment
of your company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. Thoroughly justified
the use of a needs
assessment of your
company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. 2. Develop a customer
service training
implementation plan and
determine the method of
training (i.e.,
presentation, discussion,
case study, discovery,
role play, simulation,
modeling, or on-the-job
training).
Weight: 20% Did not submit or
incompletely
developed a
customer service
training
implementation plan
and did not submit
or incompletely
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). Partially developed
a customer service
training
implementation plan
and partially
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). Satisfactorily
developed a
customer service
training
implementation plan
and satisfactorily
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). Thoroughly
developed a
customer service
training
implementation plan
and thoroughly
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). 3. Justify why you
selected the training
method that you did. Did not submit or
incompletely
justified why you
selected the training
method that you
did. Partially justified
why you selected
the training method
that you did. Satisfactorily
justified why you
selected the training
method that you
did. Thoroughly justified
why you selected
the training method
that you did. Did not submit or
incompletely
proposed two (2)
ways to motivate an
employee who has Partially proposed
two (2) ways to
motivate an
employee who has
no interest in Satisfactorily
proposed two (2)
ways to motivate an
employee who has
no interest in Thoroughly
proposed two (2)
ways to motivate an
employee who has
no interest in Criteria 1. Justify the use of a
needs assessment of
your company’s
proposed employee
customer service
training, stressing five (5)
ways in which such an
assessment would
expose any existing
performance
deficiencies.
Weight: 20% Weight: 10% 4. Propose two (2) ways
to motivate an employee
who has no interest in
attending a training class. Weight: 15% no interest in
attending a training
class. attending a training
class. attending a training
class. attending a training
class. 5. Develop a survey to
collect feedback from the
employees who attend
the training. Did not submit or
incompletely
developed a survey
to collect feedback
from the employees
who attend the
training. Partially developed
a survey to collect
feedback from the
employees who
attend the training. Satisfactorily
developed a survey
to collect feedback
from the employees
who attend the
training. Thoroughly
developed a survey
to collect feedback
from the employees
who attend the
training. No references
provided Does not meet the
required number of
references; some or
all references poor
quality choices. Meets number of
required references;
all references high
quality choices. Exceeds number of
required references;
all references high
quality choices. More than 6 errors
present 5-6 errors present 3-4 errors present 0-2 errors present Weight: 20% 6. 3 references
Weight: 5% 7. Clarity, writing
mechanics, and
formatting requirements
Weight: 10%
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elects a random sample of customer orders and determines the number of days required to fill the orders.
/in Uncategorized /by JosephA mail-order business prides itself in its ability to fill customers orders in six calendar days or Show more A mail-order business prides itself in its ability to fill customers orders in six calendar days or less on the average. Periodically the operations manager selects a random sample of customer orders and determines the number of days required to fill the orders. Based on this sample information he decides if the desired standard is not being met. He will assume that the average number of days to fill customers orders is six or less unless the data suggest strongly otherwise. On one occasion where a sample of 40 customers was selected the average number of days was 6.65 with a sample standard deviation of 1.5 days. Can the operations manager conclude that his mail-order business is achieving its goal? Use a significance level of 0.025 to answer this question. Since 2.7406 > 2.023 reject H0 and conclude that the mail-order business is not achieving its goal. Since 2.4421 > 2.023 reject H0 and conclude that the mail-order business is not achieving its goal. Since 2.2346 < 2.5113 reject H0 and conclude that the mail-order business is not achieving its goal. Since 2.2216 < 2.4511 reject H0 and conclude that the mail-order business is not achieving its goal Show less
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Complete a 5-7 page final paper that analyzes the future impact of this social problem (Prostitution).
/in Uncategorized /by JosephQuestion
An essay about the topic “Prostitution” Here is the assignment:
Complete a 5-7 page final paper that analyzes the future impact of this social problem (Prostitution). In this assignment, you will cover:
1.The scope of this social problem over the last 30-50 years. (note: you will need to use historical data to articulate the scope of this problem.)
2.An analysis of one major theoretical perspective from our textbook that is useful in understanding this social problem.
3.Finally, your own analysis of how you think addressing the social problem could be improved. In this analysis, please mention what you think should be done to solve this social problem. Your paper should utilize sound critical thought and it should provide appropriate APA in-text citations and APA full-reference citations.
4.Use at least four concepts from our text (not used in our previous assignments) in your analysis.
Don’t forget to include proper APA-style citation and reference.
The assignment should include a title page, abstract and/or table of contents, body of paper, and also works cited page. This assignment should follow the APA format. In addition to our text, you will significantly incorporate research from at least 5 meaningful up-to-date resources, two of which must be from reputable, peer-reviewed academic journals. Please check the Course Materials for more information on this homework assignment.
The paper should be typed, double-spaced, 1” margins, arial or times new roman 11 pt font, and saved as .doc, .rtf or .pdf in the format: lastname_SOCI212_HW3.doc
DISCLAIMER: Originality of attachments will be verified by Turnitin. Both you and your instructor will receive the results.
LATE POLICY:
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Use at least three (3) quality academic resources
/in Uncategorized /by JosephQuestion
1. Assignment 4: HR Training Class
Imagine that you are a member of the HR department of a small retail company and upper management
has asked you to create a new employee customer service training class for all new employees.
Write a paper in which you:
1. Justify the use of a needs assessment of your company’s proposed employee customer
service training, stressing five (5) ways in which such an assessment would expose any
existing performance deficiencies.
2. Develop a customer service training implementation plan and determine the method of
training (i.e., presentation, discussion, case study, discovery, role play, simulation,
modeling, or on-the-job training).
3. Justify why you selected the training method that you did.
4. Propose two (2) ways to motivate an employee who has no interest in attending a
training class.
5. Develop a survey to collect feedback from the employees who attend the training.
6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia
and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
1. Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins
on all sides; citations and references must follow APA or school-specific format. Check
with your professor for any additional instructions.
2. Include a cover page containing the title of the assignment, the student’s name, the
professor’s name, the course title, and the date. The cover page and the reference page
are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
3. Design job and task analyses that align with the overall HRM strategy.
4. Design training and development systems to improve employee performance.
5. Use technology and information resources to research issues in strategic human
resource development.
6. Write clearly and concisely about strategic human resource development using proper
writing mechanics. Grading for this assignment will be based on answer quality, logic / organization of the paper, and
language and writing skills, using the following rubric.
Points: 200 Assignment 4: HR Training Class
Unacceptable Fair Proficient Exemplary Below 70% F 70-79% C 80-89% B 90-100% A Did not submit or
incompletely
justified the use of a
needs assessment
of your company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. Partially justified the
use of a needs
assessment of your
company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. Satisfactorily
justified the use of a
needs assessment
of your company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. Thoroughly justified
the use of a needs
assessment of your
company’s
proposed employee
customer service
training, stressing
five (5) ways in
which such an
assessment would
expose any existing
performance
deficiencies. 2. Develop a customer
service training
implementation plan and
determine the method of
training (i.e.,
presentation, discussion,
case study, discovery,
role play, simulation,
modeling, or on-the-job
training).
Weight: 20% Did not submit or
incompletely
developed a
customer service
training
implementation plan
and did not submit
or incompletely
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). Partially developed
a customer service
training
implementation plan
and partially
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). Satisfactorily
developed a
customer service
training
implementation plan
and satisfactorily
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). Thoroughly
developed a
customer service
training
implementation plan
and thoroughly
determined the
method of training
(i.e., presentation,
discussion, case
study, discovery,
role play,
simulation,
modeling, or on-thejob training). 3. Justify why you
selected the training
method that you did. Did not submit or
incompletely
justified why you
selected the training
method that you
did. Partially justified
why you selected
the training method
that you did. Satisfactorily
justified why you
selected the training
method that you
did. Thoroughly justified
why you selected
the training method
that you did. Did not submit or
incompletely
proposed two (2)
ways to motivate an
employee who has Partially proposed
two (2) ways to
motivate an
employee who has
no interest in Satisfactorily
proposed two (2)
ways to motivate an
employee who has
no interest in Thoroughly
proposed two (2)
ways to motivate an
employee who has
no interest in Criteria 1. Justify the use of a
needs assessment of
your company’s
proposed employee
customer service
training, stressing five (5)
ways in which such an
assessment would
expose any existing
performance
deficiencies.
Weight: 20% Weight: 10% 4. Propose two (2) ways
to motivate an employee
who has no interest in
attending a training class. Weight: 15% no interest in
attending a training
class. attending a training
class. attending a training
class. attending a training
class. 5. Develop a survey to
collect feedback from the
employees who attend
the training. Did not submit or
incompletely
developed a survey
to collect feedback
from the employees
who attend the
training. Partially developed
a survey to collect
feedback from the
employees who
attend the training. Satisfactorily
developed a survey
to collect feedback
from the employees
who attend the
training. Thoroughly
developed a survey
to collect feedback
from the employees
who attend the
training. No references
provided Does not meet the
required number of
references; some or
all references poor
quality choices. Meets number of
required references;
all references high
quality choices. Exceeds number of
required references;
all references high
quality choices. More than 6 errors
present 5-6 errors present 3-4 errors present 0-2 errors present Weight: 20% 6. 3 references
Weight: 5% 7. Clarity, writing
mechanics, and
formatting requirements
Weight: 10%
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Define sense of trust, separation anxiety, stranger anxiety, and symbiotic.
/in Uncategorized /by JosephRead Chapter 9 and answer the following questions:
1. When are secure attachments formed with infants?
2. Explain the concept of “goodness of fit”.
3. Define sense of trust, separation anxiety, stranger anxiety, and symbiotic.
4. When does an infant develop a sense of trust?
5. List the four (4) milestones in infants’ emotional growth according to Greenspan.
6. Define behavioral theory.
7. What is the debate over “spoiling” babies?
8. What is the most important need for healthy development in infants?
9. What does it mean to treat a baby with respect?
10. Explain QRIS. For what is QRIS used?
11. What does culture have to do with childcare for infants?
12. List six (6) guiding principles of DAP with infants.
13. List six (6) suggestions for sensitive caregivers to respect infants.
14. Sensitive responsiveness comes when adults do the following three (3) things.
15. What is necessary for attachment with an infant to take place?
16. List three (3) tips for creating opportunities for close physical contact with an infant.
17. List four (4) tips for responsiveness of sensitive caregivers.
18. What is continuity of care?
19. List four (4) practices that allow babies to develop a sense of predictability and foster consistency.
20. Define discipline.
21. List four (4) suggestions for adults in learning to be helpful to babies in first social-emotional situations.
22. List two (2) helpful suggestions for recognizing infant limitations.
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Which formula for area is used in the execution of the subprogram Compute Area()?
/in Uncategorized /by JosephSuppose Rectangle 1 is an object of the class Rectangle and the statement Call Rectangle 1. Compute Area() appears in the main program. Which formula for area is used in the execution of the subprogram Compute Area()?
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How would you explain skepticism to your colleagues
/in Uncategorized /by Joseph1.How would you explain skepticism to your colleagues?
2. How could familiarity with skepticism benefit your colleagues and business culture. (FYI nursing/medical field).? How could you integrate it into the workplace?
3. Which philosopher would you recommend for people who want to learn about skepticism?
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summarize why you included your design of a language-rich environment for children as it relates to the support of language acquisition.
/in Uncategorized /by JosephAs you advance in your studies, you will continue to build your knowledge base in hopes of reaching your professional goals. This assignment is a culmination of the learning gained throughout this course, with hopes for you to build upon this as you grow in your academic journey. As a professional, you will want to showcase the knowledge you have gained, as well as demonstrate who you are as a unique, reflective practitioner entering the professional world. This project will allow you to develop a language-focused component that you would be able to add to your personal ePortfolio for future professional use. An ePortfolio is an organized collection of your work that is able to be accessed electronically. An ePortfolio may contain examples of some of your best work that you are able to share with others electronically, including potential employers. As you complete more courses, you are able to add more to your ePortfolio resulting in a reflective collection of who you are as an educator. The goal is for you to be able to use this as you enter the professional world. You can learn more about the creation of an ePortfolio at Virtual Educators.
For the Final Project, you will organize a language acquisition section that could later be added to your professional ePortfolio.
Choose one of the following ePortfolio methods to showcase your language acquisition learning. Power Point Presentation Google ePortfolio: This is an actual working website that you can enable for others to view. Summarize each of the following components, created earlier in the course and revised using the feedback received. Be sure to explain the purpose of each. For example, you can summarize why you included your design of a language-rich environment for children as it relates to the support of language acquisition. For each bullet, you must include your summary and the actual assignment. Guided Introduction (Week One) A summary of your beliefs regarding language acquisition Language-Rich Environment (Week Two) Stages of Language Development Analysis (Week Three) Literacy Lesson Plan (Week Four) Language Reflection (You will choose another project complete within this course that you feel is a valuable reflection of your learning.) A summary of how you will support children’s language acquisition in your professional role Language Resource File in APA format (Week Five) Your ePortfolio should be creative, but also professional and demonstrate the knowledge you have obtained. It is helpful to be thoughtful with your content and creative with your delivery.
Your Final Project should be submitted as one project. The ePortfolio should address the material using college-level writing and critical thought. In addition, it should include graphics, visuals, and media, as appropriate. Contents should be designed to clearly and concisely address the material with research justification. Your ePortfolio must be formatted according to APA style, including a title page and a reference page. You must use a minimum of five resources in addition to the course text. There is no length requirement for the ePortfolio so long as all of the required components have been included.
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: Personal Evaluation Paper: Am I a Leader? Articulate
/in Uncategorized /by Joseph: Personal Evaluation Paper: Am I a Leader? Articulate a biblical foundation for studying leadership Analyze key challenges to leadership from a personal perspective General Instructions This paper will require you to personalize the study of leadership from a biblical perspective. Reflect on the Workshop One PowerPoint Presentation and discuss personal situations in which you can apply key ideas and lessons from theLeading with a Limp required reading for Workshop One as well asServants of the Servant. Part 1 (1-2 pages): the Workshop One Power Point presentation discusses Biblical Theologyin other words an approach to reading and applying Scripture that embodies the big picture idea of how God pursues and changes us through the power of Jesus Christ and his work for us on the cross. Meanwhile the Servants of the Servanttext and the Leadership with a Limptext talk about Gods faithfulness in the midst of our weaknesses and our need to serve. In reflecting on these perspectives please answer the following questions
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Please write 10 different reviews for a Chinese restaurant they should
/in Uncategorized /by JosephPlease write 10 different reviews for a Chinese restaurant they should all be positive. Each of them should be completely different as if different people write them. you can write about good service ofdelivery ( delivery time is 45-60 mins)and eat at the restaurant emphasize the service low price and Good taste. name of the restaurant is E Chinese cuisine. Please write them as ready to be posted on yelp. Each of the reviews should be at least 100 words.These are some popular dishes:Sesame chickenbroccolo beefgeneral tsao’s chickenHouse special chow mianFried crab cheese puffOrange chickenkung pao chickenspicy basil chickenWalnut prawnGarlic brocolli.
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Calculate the average number of students in the system
/in Uncategorized /by JosephDriving on the highway is analogous to a manufacturing system. Suppose a 4-mile section of highway I70 is our manufacturing system. Cars that drive along route I70 towards the Dayton airport direction represent parts which are being processed in this system. We assume on this particular day, all cars travel towards the same destination, follow the same route, and take the same exit. Discussion Questions 1. According to the video of manufacturing processes, the nature of flow in assembly line is different from that in workcenter (jobshop). The former is regular and sequential, and the latter is jumbled and intermittent. How would you describe the flow of these cars described here? Is this manufacturing system an assembly line or workcenter? And why? 2. If cars on highway I70 have different destinations, come in at different entrances, and take different exits, would your answer to the first question be different? And why? 3. We’ve learned several common process performance measures from Module 4. Let’s apply these concepts to this highway case. What is the concept behind each of the followings? A. The number of cars in the Dayton airport direction on this 4-mile section of highway I70? B. The average number of cars passing at the end of this 4-mile section of highway I70 within an hour? C. The time that takes you to drive through this 4-mile section of highway I70? D. If you know your average speed on this 4-mile section of highway I70 on this particular day, what performance measure would you be able to calculate (inventory, throughput rate, or flow time)? A study-aid desk staffed by a graduate student has been established to answer students’ questions and help in working problems in your OSCM course. The desk is staffed eight hours per day. The dean wants to know how the facility is working. Statistics show that students arrive at a rate of three per hour, and the distribution is approximately Poisson. Assistance time averages 12 minutes, distributed exponentially. Assume population and line length can be infinite and queue discipline is FCFS. a. Calculate the percentage utilization of the graduate student. (Round your answer to 1 decimal place.) b. Calculate the average number of students in the system (excluding the graduate student server).(Round your answer to 3 decimal places.) c. Calculate the average time in the system. (Round your answer to 2 decimal places.) d. Calculate the probability of four or more students being in line or being served. (Round your answer to 4 decimal places.) d. What is the probability that an arriving student (just before entering the Administrative Services Office) will find at least one other student waiting in line? (Round your answer to 4 decimal places.)
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