Place all references and citations in and below the appropriate work. Do not place them all on the same page. Times New Roman 12 and APA format
Due Wednesday January 17, 2018
$5 Discussion-1 Paragraph of substance (no copying and pasting)
Business Processes-Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs). Suggest at least one (1) strategy that business management can use to mitigate the challenges in question. Provide a rationale to support your suggestion. Search the Internet for an article that supports your position and post the link in your thread for everyone to read.
Due Wednesday January 17, 2018
$5 Respond with your opinion to the discussion answer below- 1 Paragraph of substance (no copying and pasting)
Posted Discussion- Challenges in identifying OFI’s have to do with the difficulty of being able to separate them from the processes because they are often times a part of some of the processes in the workplace. In the text, page 66. In the “Analysis of Business Processes”, the “Hidden Plant” which could be the shipping dock in a manufacturing facility where parts are unboxed and put into the warehouse for use in the assembly process. These shipping containers may hold foam and or cardboard inserts that keep the parts from shifting around during shipping. All of this has to be addressed because it makes a mess when things are unboxed. Hiding in plain sight masked as a part of the processes, an OFI appears. There could be personnel on site at the time of delivery and unpack to load and carry these items off to recycling instead of tossing them into waste bins. Instead of waste, this can be turned into added-value. By paying attention to the processes and evaluating the different activities, OFI’s can be identified in almost anything, but again the difficulty lies in the fact that they are often masked by the processes themselves and have to be sifted out.
Hoerl, Roger, Ron Snee. Statistical Thinking: Improving Business Performance, 2nd Edition. John Wiley & Sons P&T, 2012-04-09. VitalSource Bookshelf Online.
Due Wednesday January 17, 2018
$10 Assignment-Answer the following with substance (no copying and pasting)
The following data consists of the actual time used and potential (the best time possible for this review process) to complete each step in the review process. The actual times are based on the review of 30 projects. The potential times are subjective engineering judgment estimates.
Use the data in the table below and answer the following questions:
1. What are the sources of value-added and non-value-added work in this process?
2. Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?
3. Step 10: Resolve Open Issues required 104 hours (potential) versus 106 hours (actual). Is there an OFI here? Why or why not? If so, how would you attack it?
4. What do you think are the most difficult critical issues to deal with when designing a sound cycle time study such as this one?
5. I call your attention specifically to item 10. Your tendency would be to compare the potential vs. the actual hours, which is correct. However, also consider the magnitude of those amounts in relation to the other items as well and come to a conclusion as to why those numbers are so large, and what should be done about that.
Table: Basic Data Review for Construction Project Equipment Arrangement
The table is in the format of the step, description, actual, potential, and difference.
Cycle Time
(hours)
Step Description Actual Potential Difference
1Read basic data package 4 4 —-
2Write,type,proof,sign,copy,distribute cover letter 21.9 0.5 21.4
3Que 40 0 40
4Lead engineer calls key people to schedule meeting 4 0.25 3.75
5Write,type,proof,sign,copy,distribute confirmation letter 25.4 2.1 23.3
6Hold meeting; develop path forward and concerns 4 4 —-
7Project leader & specialist develop missing info 12 12 —-
8Determine plant preferred vendors 12 12 —-
9Review notes from meeting 12 12 —-
10Resolve open issues 106 104 2
11Write,type,proof,sign,copy,distribute basic data acceptance letter 26.5 0.25 26.25
Totals 267.8 151.1 116.7
Place all references and citations in and below the appropriate work. Do not place them all on the same page. Times New Roman 12 and APA format
Due Monday January 22, 2018
$5 Discussion-1 Paragraph of substance (no copying and pasting)
Statistical Engineering Frameworks-Select one (1) project from your working or educational environment in which you can apply problem-solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root cause of the problem during the project that you have selected. Justify your response.
Due Monday January 22, 2018
$5 Respond with your opinion to the discussion answer below- 1 Paragraph of substance (no copying and pasting)
Posted Discussion-The project I chose was from the job I worked call Draka located in Gold Rock, North Carolina. At my job we assemble elevator cables. At times there were problem solving issues that had to be resolved like wires being cut too short from employees and the products had to be either recut or sent back to the manufacturers. There were also times the supervisor would speak about cutting the wires too short to stop having wires sent back. This issue later became a problem on the organization and some employees were fired for this issue. Some key steps I suggested to stop this incident from occurring was (a) have a meeting, (b) suspension, (c) second suspension, and (d) termination. There was training for two weeks and in my opinion, if you did not understand the job in between that time you should not have had the job. This was a major issue and hazard for the company and consumers who used the elevators because people lives would be at stake even though they did test the products before consumption. However, there was test enacted but cutting the wires to short put a major bill on the company causing them to spend lots of money on wires that should not have been cut to far off. In conclusion, training is a process where you should identify the root cause of problems and resolve issues when the project that you have selected is at hand.
Due Monday January 22, 2018
$35 Assignment-Answer the following with substance (no copying and pasting)
Case Study 1: Statistical Thinking in Health Care Read the following case study.
Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already under a lot of pressure. Ben works as a pharmacist’s assistant in the HMO’s pharmacy, and his manager, Juan de Pacotilla, was about to be fired. Juan’s dismissal appeared to be imminent due to numerous complaints and even a few lawsuits over inaccurate prescriptions. Juan now was asking Ben for his assistance in trying to resolve the problem, preferably yesterday!
“Ben, I really need your help! If I can’t show some major improvement or at least a solid plan by next month, I’m history.” “I’ll be glad to help, Juan, but what can I do? I’m just a pharmacist’s assistant.” “I don’t care what your job title is; I think you’re just the person who can get this done. I realize I’ve been too far removed from day-to-day operations in the pharmacy, but you work there every day. You’re in a much better position to find out how to fix the problem. Just tell me what to do, and I’ll do it.”
“But what about the statistical consultant you hired to analyze the data on inaccurate prescriptions?” “Ben, to be honest, I’m really disappointed with that guy. He has spent two weeks trying to come up with a new modeling approach to predict weekly inaccurate prescriptions. I tried to explain to him that I don’t want to predict the mistakes, I want to eliminate them! I don’t think I got through, however, because he said we need a month of additional data to verify the model, and then he can apply a new method he just read about in a journal to identify ‘change points in the time series,’ whatever that means. But get this, he will only identify the change points and send me a list; he says it’s my job to figure out what they mean and how to respond. I don’t know much about statistics — the only thing I remember from my course in college is that it was the worst course I ever took– but I’m becoming convinced that it actually doesn’t have much to offer in solving real problems. You’ve just gone through this statistical thinking course, though, so maybe you can see something I can’t. To me, statistical thinking sounds like an oxymoron. I realize it’s a long shot, but I was hoping you could use this as the project you need to officially complete the course.”
“I see your point, Juan. I felt the same way, too. This course was interesting, though, because it didn’t focus on crunching numbers. I have some ideas about how we can approach making improvements in prescription accuracy, and I think this would be a great project. We may not be able to solve it ourselves, however. As you know, there is a lot of finger-pointing going on; the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions, claiming that we are incompetent; and the assistants tend to blame the pharmacists for assuming too much about our knowledge of medical terminology, brand names, known drug interactions, and so on.” “It sounds like there’s no hope, Ben!”
“I wouldn’t say that at all, Juan. It’s just that there may be no quick fix we can do by ourselves in the pharmacy. Let me explain how I’m thinking about this and how I would propose attacking the problem using what I just learned in the statistical thinking course.”
Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, & J. E. Shade. “How to Teach Others to Apply Statistical Thinking.” Quality Progress (June 1997): 67–80.
Assuming the role of Ben Davis, write a three to four (3-4) page paper in which you apply the approach discussed in the textbook to this problem. You’ll have to make some assumptions about the processes used by the HMO pharmacy. Also, please use the Internet to research articles on common problems or errors that pharmacies face. Your paper should address the following points:
1. Develop a process map about the prescription filling process for HMO’s pharmacy, in which you specify the key problems that the HMO’s pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy’s business process.
2. Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response.
3. Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response.
4. Propose one (1) solution to the HMO pharmacy’s on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response.
5. Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA format. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Describe how organizations use statistical thinking to be more competitive.
• Apply the basic principles of statistical thinking to business processes.
• Apply the SIPOC model to identify OFIs in business processes.
• Use technology and information resources to research issues in business process improvement.
• Write clearly and concisely about business process improvement using proper writing mechanics.
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Capital Co. has a capital structure, based on current market values
/in Uncategorized /by JosephCapital Co. has a capital structure, based on current market values, that consists of 30 percent debt, 3 percent preferred stock, and 67 percent common stock.
If the returns required by investors are 10 percent, 11 percent, and 15 percent for the debt, preferred stock, and common stock, respectively, what is
Capital’s after tax WACC? Assume that the firm’s marginal tax rate is 40 percent. (Round intermediate calculations to 4 decimal places, and final answer to 2
decimal places.)
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Compare and contrast the root causes of these incidents and the responses to the emergency, identifying any common themes and lessons learned.
/in Uncategorized /by JosephBuncefield and Deepwater horizon disaster review Examine the incidents which occurred at Buncefield in the UK in 2005 and at the Deepwater Horizon rig in the Gulf of Mexico in 2010. Compare and contrast the root causes of these incidents and the responses to the emergency, identifying any common themes and lessons learned. In particular, identify issues relating to inherent safety of the design, operating procedures and human factors, as well as preparedness for protection of staff and emergency responders in the event of an emergency.
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briefly explain your level of knowledge and practical experience of the Authentic Leadership Model provide in text citation,
/in Uncategorized /by JosephSelect an individual that you believe exhibits authentic leadership. This individual can be historical or contemporary. Provide specific examples that support how this person exhibits authentic leadership. What is the role of authentic leadership in creating trust and followership in this example, and how can it improve organizations?provide in text citation, 150+ words, apa
2.briefly explain your level of knowledge and practical experience of the Authentic Leadership Model provide in text citation, 150+ words, apa
3.Christian servant leaders profess to serve those whom they lead through love and the moral obligation to promote the greater good of others. What leadership behaviors would you expect from a Christian servant leader and how might those behaviors differ from someone who is not a servant leader. Also, although servant leadership is often associated with the Bible and the teachings of Jesus Christ, do you believe servant leadership is compatible with other religions or worldviews? Why or why not? provide in text citation, 150+ words, apa
4.briefly explain your prior level of knowledge of and experience with the Servant Leadership Model. provide in text citation, 150+ words, apa
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Explain your findings, ie what caused the highest positive and negative return in a particular period
/in Uncategorized /by JosephGet the monthly historical stock price data during January 1995-Present of
three stocks. There are many websites that provide the historical stock price
indices. The handout given will guide you through how to download the data
from www.yahoo.com. Go to http://finance.yahoo.com, enter ticker symbol
such “T” for “ATT” and click on “get quotes”. However, you need to know
the ticker symbols of the stocks you are interested. The ticker symbols can be
obtained from from the company’s website.
2.
Get the monthly market indices during January 1995-Present. Market indices
such as S&P500 (^GSPC ticker symbol from yahoo website) can be obtained
from several websites.
3.
Calculate the monthly returns of each stock.
Return of ATT stock (0209) = Price of ATT (0209)-Price of ATT(0109)
Price of ATT(0109)
Then multiply by 100 to get return in %.
4. 5.
6.
7.
8.
9.
10.
11.
12.
13. Plot the bar chart of monthly historical returns of each stock on each separate
graph. Explain your findings, ie what caused the highest positive and negative
return in a particular period? You can search this information by using the
particulate date of highest and lowest return and name of company in google
(Please refer to textbook chapter 11 figure 11.2 page 331.
Using the Excel functions for average (AVERAGE), calculate the average
returns of each stock.
Using the Excel functions for variance (VARIANCE), calculate the variance
of each stock.
Using the Excel functions for standard deviation (STDEV), calculate the
standard deviation of each stock.
Calculate the monthly returns of S&P 500 index.
Using the Excel functions for average (AVERAGE), calculate the average
returns of S&P 500 index.
Using the Excel functions for variance (VARIANCE), calculate the variance
of S&P 500 index.
Using the Excel functions for standard deviation (STDEV), calculate the
standard deviation of S&P 500 index.
Plot the bar chart of monthly historical returns of S&P 500 index. Explain
your findings, ie what caused the highest positive and negative return in a
particular period?.
Compare the average monthly return and standard deviation of each stock
with the S&P 500 index (market return), what can you conclude about risk
and return relationship and diversification?
Use the following Table 1 as an example to present your finding. ATT
0.6551
60.7968
7.7972 Average
Variance
Standard Deviation Walmart
1.2157
52.3132
7.2328 IBM
S&P500
1.4235
0.4002
81.7767 19.9352
9.0430
4.4649 Instructions on how to get the Historical Price
Go to http://finance.yahoo.com
Put the ticker symbol on the Get Quotes. For example: T is the ticker symbol for ATT
stocks.
Click on historical prices. Mont
h Daily
Day Year Weekly Start: 23 95 End: 24 01 Ticker Symbol: Monthly
Dividends
ibm Get Data You will get the following:
Date
Nov 01 Open
107.25 High
117 Nov 01 Low
106.90 Close
115.59 Volume Adj.
Close* 6,435,000 115.438 $0.14 Cash Dividend Oct 01 91.72 112.10 91.34 108.07 9,754,400 107.795 Sep 01 100.15 103.13 87.49 91.72 12,620,800 91.4863 Aug 01 105.35 110.09 98.86 99.95 6,234,800 99.6954 The Open price is the first traded price for the day chosen in that month.
The High price is the highest price during that month.
The Low price is the lowest price during that month.
The Closing price is the last traded price for the day chosen in that month.
The Adj. Close is a price that reflects the total return that would have been achieved
by holding the stock for 1 month. It takes into consideration the effect of dividend payments and stock split. This is the price we are going to use to calculate the total
returns of each stock.
Hit the Download Spreadsheet Format to get the data.
This will be in a csv file, so after downloading the file make sure you save it in the
excel file. The close price in this file is the Adj. Close, which is the one you will use
to calculate each stock’s total returns.
For the IBM stock, these are the numbers you will get:
Date
Open
High
Low
Close
Volume
01-Nov 106.977 116.846 106.628 115.438 6435000
01-Oct 91.4863 111.814 91.1073 107.795 9754400
01-Sep 99.8948 102.867 87.2671 91.4863 12620800
01-Aug 104.943 109.665 98.6081 99.6954 6234800
01-Jul 113.062 114.954 101.168 104.804 7667400
01-Jun 112.066 118.54 110.671 113.062 6806100
Then create the Excel Spreadsheet with the date and closing price.
Date
Stock 1 Stock 2
01-Nov 115.438
01-Oct 107.795
01-Sep 91.4863
01-Aug 99.6954
01-Jul 104.804
01-Jun 113.062
Since the output from the website starts from the most recent observation, you need to
sort the date and the closing price from the past to present.
To sort the date and closing price, go to Data, Sort, and Ascending.
Once the data is sorted from the earliest observation to the most recent observation,
the return series is created by taking the percentage price differences from month to
month.
For Example:
Return (Feb 1999) = Close Price (Feb 1999)-Close Price (Jan 1999) *100
Close Price (Jan. 1999)
You also need to calculate the total returns for the market index such as the S&P500
indices using the method described above. Instructions:
1. Prepare a write-up of your report not more than 2 pages 12 points font and
double space. The write-up should be a report format, summarizing all your
findings and support your findings with numbers (using the questions asked as
a guideline to form the report format). The report should have three main
parts, introduction, body, and conclusion. The introduction should provide
a brief introduction what you will be discussing the project. In the body,
students should summarize their findings in words and support the findings
with the numbers. Insert the table that summarizes your finding where
appropriate. Insert graphical representation if necessary where the text is
being discussed. In the conclusion, you need provide the main finding of
your report, reemphasize your key findings. There is no need to explain the
calculation in the report. Attached all raw data, calculation, and regression
output at the end of project. The assignment report has to be well-written and
well-organized and free from grammatical mistakes. Please format all the
number to 4 decimals for easy comparison. Please place the $ or % where it is
appropriate. 2. The report should also contain the main Table 1 and the plots of historical
returns for each stock with explanation of high and low. Attached all data and
calculation to the end of project.
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Describe an industry that you believe is in stage 2 of the industry life cycle.
/in Uncategorized /by JosephAssess the impact on the U.S. stock market when the Federal Reserve increases the money supply, and whether or not you believe the impact is predictable.
•Describe an industry that you believe is in stage 2 of the industry life cycle. Provide evidence that supports your analysis.
Home work problems:
•Chapter 12: Problems 4(a-d), 7(a-b), 8(a-b) •Chapter 13: Problems 4, 5, 7(a-c)
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Identify the advantages and disadvantages of partnerships, limited liability companies,and corporations
/in Uncategorized /by JosephImagine that you and your business associates are trying to decide what type of partnership toform and whether or not you would like to incorporate.Explain the role of agency in your business association.1. Identify the advantages and disadvantages of partnerships, limited liability companies,and corporations.2. From your perspective, discuss which of these is the best fit for you, your business, andyour associates. Explain why in your answer.3. Imagine your future partners see things differently and want to use a different form ofpartnership (of your choice for this assignment). Discuss how you would persuade yourfuture partners to go with your preferred form.4. Use at least three (3) quality academic resources in this assignment
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Discuss at least three factors that affect how you perceive information learned through the senses
/in Uncategorized /by JosephDiscuss at least three factors that affect how you perceive information learned through the senses. For example, you could discuss how your current mood, past experiences, and genetic make-up influence how you perceive information you receive through your vision. Conclude with a brief discussion of how you could avoid misperceiving information.
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You must provide evidence to support or refute this argument and compare with at least one other similar and dissimilar economic country.
/in Uncategorized /by JosephQuestion: The economics of uncontrolled asthma
Evidence suggests there is a significant economic impact due to the number of people with uncontrolled asthma in Australia. You must provide evidence to support or refute this argument and compare with at least one other similar and dissimilar economic country.
Deadline: 25th October
Words: 2700
Criterias:
You will be assessed on the following:
Report Format use and length – use of an executive summary (ES) Contents Page (CP) matching section headings in text, with page numbering.
Keeping to the word limit of 2700 words. This excludes the ES, CP and references. Words in tables count towards your word count.
Academic writing skills, construction of paragraphs – written in a formal academic style, edited for spelling, grammar and language fluency, citation and referencing.
Contents relevant to the subject and topic adequately covered.
Ability to support argument with evidence. For example, say “this resulted in an increase in spending by 10% over the 2007-2010 period”, NOT ‘this resulted in an increase in spending”.
Evidence of critical analysis of sources and content, eg strengths, weaknesses identified, recommendations ma
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compare the approaches of the three religions to the basic religious questions:
/in Uncategorized /by JosephSubject: General Questions / General General Questions
The origins of Judaism and Hinduism are almost 4,000 years old. Buddhism arose from the teachings of a single Hindu teacher more than two thousand years ago. All three have changed and developed over the centuries. All three are very much alive today.
Concentrating on their current forms, compare the approaches of the three religions to the basic religious questions:
How should I think about ultimate reality (Hinduism)? Is there a Supreme Being (Judaism)? Should I even think of god, letting myself be my supreme authority (Buddhism)?
What is the relationship of human beings to this reality (God)?
What exactly is the concept of faith to each of these three religions? Is it the same as belief, or not? Consider all three religions and compare.
How do these concepts of the Ultimate Reality, Supreme Being or self help address the following questions: What is wrong with the world, and how can I help to fix it? What am I supposed to do with my life?
Consider the three religions, Buddhism, Hinduism, and Judaism. In an essay of approximately 700 to 800 words in length, answer the questions listed above. Be sure to use appropriate APA format for citations and to include at least one reference for each religion.
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Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs).
/in Uncategorized /by JosephPlace all references and citations in and below the appropriate work. Do not place them all on the same page. Times New Roman 12 and APA format
Due Wednesday January 17, 2018
$5 Discussion-1 Paragraph of substance (no copying and pasting)
Business Processes-Determine at least two (2) challenges in identifying Opportunity for Improvements (OFIs). Suggest at least one (1) strategy that business management can use to mitigate the challenges in question. Provide a rationale to support your suggestion. Search the Internet for an article that supports your position and post the link in your thread for everyone to read.
Due Wednesday January 17, 2018
$5 Respond with your opinion to the discussion answer below- 1 Paragraph of substance (no copying and pasting)
Posted Discussion- Challenges in identifying OFI’s have to do with the difficulty of being able to separate them from the processes because they are often times a part of some of the processes in the workplace. In the text, page 66. In the “Analysis of Business Processes”, the “Hidden Plant” which could be the shipping dock in a manufacturing facility where parts are unboxed and put into the warehouse for use in the assembly process. These shipping containers may hold foam and or cardboard inserts that keep the parts from shifting around during shipping. All of this has to be addressed because it makes a mess when things are unboxed. Hiding in plain sight masked as a part of the processes, an OFI appears. There could be personnel on site at the time of delivery and unpack to load and carry these items off to recycling instead of tossing them into waste bins. Instead of waste, this can be turned into added-value. By paying attention to the processes and evaluating the different activities, OFI’s can be identified in almost anything, but again the difficulty lies in the fact that they are often masked by the processes themselves and have to be sifted out.
Hoerl, Roger, Ron Snee. Statistical Thinking: Improving Business Performance, 2nd Edition. John Wiley & Sons P&T, 2012-04-09. VitalSource Bookshelf Online.
Due Wednesday January 17, 2018
$10 Assignment-Answer the following with substance (no copying and pasting)
The following data consists of the actual time used and potential (the best time possible for this review process) to complete each step in the review process. The actual times are based on the review of 30 projects. The potential times are subjective engineering judgment estimates.
Use the data in the table below and answer the following questions:
1. What are the sources of value-added and non-value-added work in this process?
2. Where are the main opportunities to improve the cycle time of this process, with respect to both actual time used and the potential best times? What strategy would you use?
3. Step 10: Resolve Open Issues required 104 hours (potential) versus 106 hours (actual). Is there an OFI here? Why or why not? If so, how would you attack it?
4. What do you think are the most difficult critical issues to deal with when designing a sound cycle time study such as this one?
5. I call your attention specifically to item 10. Your tendency would be to compare the potential vs. the actual hours, which is correct. However, also consider the magnitude of those amounts in relation to the other items as well and come to a conclusion as to why those numbers are so large, and what should be done about that.
Table: Basic Data Review for Construction Project Equipment Arrangement
The table is in the format of the step, description, actual, potential, and difference.
Cycle Time
(hours)
Step Description Actual Potential Difference
1Read basic data package 4 4 —-
2Write,type,proof,sign,copy,distribute cover letter 21.9 0.5 21.4
3Que 40 0 40
4Lead engineer calls key people to schedule meeting 4 0.25 3.75
5Write,type,proof,sign,copy,distribute confirmation letter 25.4 2.1 23.3
6Hold meeting; develop path forward and concerns 4 4 —-
7Project leader & specialist develop missing info 12 12 —-
8Determine plant preferred vendors 12 12 —-
9Review notes from meeting 12 12 —-
10Resolve open issues 106 104 2
11Write,type,proof,sign,copy,distribute basic data acceptance letter 26.5 0.25 26.25
Totals 267.8 151.1 116.7
Place all references and citations in and below the appropriate work. Do not place them all on the same page. Times New Roman 12 and APA format
Due Monday January 22, 2018
$5 Discussion-1 Paragraph of substance (no copying and pasting)
Statistical Engineering Frameworks-Select one (1) project from your working or educational environment in which you can apply problem-solving framework. Next, suggest at least three (3) questions that you would ask yourself in order to identify the root cause of the problem during the project that you have selected. Justify your response.
Due Monday January 22, 2018
$5 Respond with your opinion to the discussion answer below- 1 Paragraph of substance (no copying and pasting)
Posted Discussion-The project I chose was from the job I worked call Draka located in Gold Rock, North Carolina. At my job we assemble elevator cables. At times there were problem solving issues that had to be resolved like wires being cut too short from employees and the products had to be either recut or sent back to the manufacturers. There were also times the supervisor would speak about cutting the wires too short to stop having wires sent back. This issue later became a problem on the organization and some employees were fired for this issue. Some key steps I suggested to stop this incident from occurring was (a) have a meeting, (b) suspension, (c) second suspension, and (d) termination. There was training for two weeks and in my opinion, if you did not understand the job in between that time you should not have had the job. This was a major issue and hazard for the company and consumers who used the elevators because people lives would be at stake even though they did test the products before consumption. However, there was test enacted but cutting the wires to short put a major bill on the company causing them to spend lots of money on wires that should not have been cut to far off. In conclusion, training is a process where you should identify the root cause of problems and resolve issues when the project that you have selected is at hand.
Due Monday January 22, 2018
$35 Assignment-Answer the following with substance (no copying and pasting)
Case Study 1: Statistical Thinking in Health Care Read the following case study.
Ben Davis had just completed an intensive course in Statistical Thinking for Business Improvement, which was offered to all employees of a large health maintenance organization. There was no time to celebrate, however, because he was already under a lot of pressure. Ben works as a pharmacist’s assistant in the HMO’s pharmacy, and his manager, Juan de Pacotilla, was about to be fired. Juan’s dismissal appeared to be imminent due to numerous complaints and even a few lawsuits over inaccurate prescriptions. Juan now was asking Ben for his assistance in trying to resolve the problem, preferably yesterday!
“Ben, I really need your help! If I can’t show some major improvement or at least a solid plan by next month, I’m history.” “I’ll be glad to help, Juan, but what can I do? I’m just a pharmacist’s assistant.” “I don’t care what your job title is; I think you’re just the person who can get this done. I realize I’ve been too far removed from day-to-day operations in the pharmacy, but you work there every day. You’re in a much better position to find out how to fix the problem. Just tell me what to do, and I’ll do it.”
“But what about the statistical consultant you hired to analyze the data on inaccurate prescriptions?” “Ben, to be honest, I’m really disappointed with that guy. He has spent two weeks trying to come up with a new modeling approach to predict weekly inaccurate prescriptions. I tried to explain to him that I don’t want to predict the mistakes, I want to eliminate them! I don’t think I got through, however, because he said we need a month of additional data to verify the model, and then he can apply a new method he just read about in a journal to identify ‘change points in the time series,’ whatever that means. But get this, he will only identify the change points and send me a list; he says it’s my job to figure out what they mean and how to respond. I don’t know much about statistics — the only thing I remember from my course in college is that it was the worst course I ever took– but I’m becoming convinced that it actually doesn’t have much to offer in solving real problems. You’ve just gone through this statistical thinking course, though, so maybe you can see something I can’t. To me, statistical thinking sounds like an oxymoron. I realize it’s a long shot, but I was hoping you could use this as the project you need to officially complete the course.”
“I see your point, Juan. I felt the same way, too. This course was interesting, though, because it didn’t focus on crunching numbers. I have some ideas about how we can approach making improvements in prescription accuracy, and I think this would be a great project. We may not be able to solve it ourselves, however. As you know, there is a lot of finger-pointing going on; the pharmacists blame sloppy handwriting and incomplete instructions from doctors for the problem; doctors blame pharmacy assistants like me who actually do most of the computer entry of the prescriptions, claiming that we are incompetent; and the assistants tend to blame the pharmacists for assuming too much about our knowledge of medical terminology, brand names, known drug interactions, and so on.” “It sounds like there’s no hope, Ben!”
“I wouldn’t say that at all, Juan. It’s just that there may be no quick fix we can do by ourselves in the pharmacy. Let me explain how I’m thinking about this and how I would propose attacking the problem using what I just learned in the statistical thinking course.”
Source: G. C. Britz, D. W. Emerling, L. B. Hare, R. W. Hoerl, & J. E. Shade. “How to Teach Others to Apply Statistical Thinking.” Quality Progress (June 1997): 67–80.
Assuming the role of Ben Davis, write a three to four (3-4) page paper in which you apply the approach discussed in the textbook to this problem. You’ll have to make some assumptions about the processes used by the HMO pharmacy. Also, please use the Internet to research articles on common problems or errors that pharmacies face. Your paper should address the following points:
1. Develop a process map about the prescription filling process for HMO’s pharmacy, in which you specify the key problems that the HMO’s pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy’s business process.
2. Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response.
3. Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response.
4. Propose one (1) solution to the HMO pharmacy’s on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response.
5. Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA format. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Describe how organizations use statistical thinking to be more competitive.
• Apply the basic principles of statistical thinking to business processes.
• Apply the SIPOC model to identify OFIs in business processes.
• Use technology and information resources to research issues in business process improvement.
• Write clearly and concisely about business process improvement using proper writing mechanics.
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